Line Service Professional

Million Air Tallahassee; Tucson (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Million Air Tallahassee in Tucson, AZ is seeking a ramp agent to provide efficient service for all customers by applying in-depth knowledge of fueling procedures and line service. You will greet aircraft, assist in movement as wing walker, handle fueling, calculate fuel, and ensure safety and compliance.

This is an outside position requiring endurance in all weather. The role requires a high school diploma, a clean driving record, the ability to pass a background check, and flexibility to work

Qualifications

• Customer service experience in the service industry preferred
• High School Diploma or equivalent
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening
• Applicant must be flexible. Able to work any shift, weekends and holidays

Responsibilities

• Greet incoming and prepare departing aircraft
• Assist in aircraft movement, placement, and storage as a wing walker
• Fulfill pilot's service requests
• Receive, store, transfer, and dispense petroleum fuel products
• Operate motorized fueling vehicles (fuel tank trucks, automatic transmission)
• Fuel and de-fuel aircraft per requirements
• Inspect fueling equipment and vehicles - report malfunctions or inconsistencies
• Perform accurate fueling calculations
• Fuel ground support equipment (gasoline or diesel) as required
• Interact with carrier personnel
• Utilize hand-held radios, telephones, and computers for communication
• Complete and submit all documentation associated with fueling activities
• Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
• Comply with all federal, state, municipal, airport authority and carrier security requirements

Skills

Customer focus

Communication

Driving/vehicle operation

Strong computer skills

General math aptitude

Bilingual preferred

Weather endurance

Reliability/dependability

Team & time-sensitivity

Education

High School Diploma or equivalent

Job description

Description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

• Is the customer #1 with you?
• Do you have an inner need to do things right in a timely fashion?
• Do you insist on working safely and efficiently?
• Are you known for your reliability and dependability?
• Do you have a burning desire to be the best at what you do?
• Are you excited to provide a level of customer service unrivaled by the competition?
• Do you enjoy working outside?

Tucson, Arizona, United States - 85706

Description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

• Is the customer #1 with you?
• Are you a positive, up-beat person?
• Do you have an inner need to do things right in a timely fashion?
• Do you insist on working safely and efficiently?
• Are you known for your reliability and dependability?
• Do you have a burning desire to be the best at what you do?
• Are you excited to provide a level of customer service unrivaled by the competition?
• Do you enjoy working outside?

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments.

Responsibilities and Duties

• Greet incoming and prepare departing aircraft
• Assist in aircraft movement, placement, and storage as a wing walker
• Fulfill pilot's service requests
• Receive, store, transfer, and dispense petroleum fuel products
• Operate motorized fueling vehicles (fuel tank trucks, automatic transmission)
• Fuel and de-fuel aircraft per requirements
• Inspect fueling equipment and vehicles - report malfunctions or inconsistencies
• Perform accurate fueling calculations
• Fuel ground support equipment (gasoline or diesel) as required
• Interact with carrier personnel
• Utilize hand-held radios, telephones, and computers for communication
• Complete and submit all documentation associated with fueling activities
• Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
• Comply with all federal, state, municipal, airport authority and carrier security requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications & Competencies

• Customer focus-naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills
• General math aptitude
• Bilingual preferred
• Must be willing to work in all weather conditions
• Must be dependable and able to take direction from supervisors
• Must be able to work in a time sensitive, multiple shift, and team orientated environment

Reporting Relationship

This Position Reports To The Line Service Manager

Work Environment

This Position Works Outside In All Types Of Weather Conditions And Direct Contact With Both Moving And Non-moving Aircraft. This Position May Be Exposed To Hazardous Noise Levels, Chemicals, Fumes, And Machinery.

Physical Demands

The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To

• Must be able to lift 50 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
• Outside work in all types of weather conditions
• Position may requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladder

Position Type and Expected Hours of Work

This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

• Customer service experience in the service industry preferred
• High School Diploma or equivalent
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening
• Applicant must be flexible. Able to work any shift, weekends and holidays **

EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.