Line Service Professional

Million Air; Austin (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

Million Air in Austin, TX is seeking a Line Service Professional to provide efficient ground handling and customer service for aircraft and clients. Duties include aircraft movement, fueling, and facility upkeep, with strong emphasis on safety and procedural knowledge.

This non-exempt role requires evening and weekend shifts, a clean driving record, and the ability to pass a drug test. Prior line service or aviation experience is a plus, along with a high school diploma.

Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience a plus.
• High School Diploma.
• Ability to work evenings, weekends, and holidays.
• Zero tolerance drug free employer includes pre-employment and random screening.

Responsibilities

• Aircraft movement, placement, fueling, and storage.
• Fuel movement- quality control, disposal, and paperwork.
• Daily check and upkeep of crew cars and vehicles.
• Facility maintenance and upkeep.
• Customer service, promotion of services.
• Monthly crew meetings.
• Annual re-current training.

Skills

Customer service

Ground handling

Communication

Driving

MS Office

Math

Drug test

Age 21+

Education

High School Diploma

Job description

• 22.00-23.00 per hour Opportunity for monthly bonus

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and teammates.

The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Responsibilities and Duties

• Aircraft movement, placement, fueling, and storage
• Fuel movement- quality control, disposal, and paperwork
• Daily check and upkeep of crew cars and vehicles
• Facility maintenance and upkeep
• Customer service, promotion of services
• Monthly crew meetings
• Annual re-current training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies

• Customer focus-naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills including Microsoft office products
• Basic mathematical knowledge
• Must be able to pass a drug test
• 21 years+ with valid drivers license.

Reporting Relationship
This position reports to the Line Service Manager
Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

• Must be able to lift 50 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
• Outside work in all types of weather conditions
• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work
This is a non-exempt position.
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience a plus
• High School Diploma
• Ability to work evenings, weekends, and holidays.
• Zero tolerance drug free employer includes pre-employment and random screening.

AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with out without notice.