Line Locator Technician II

ACRT Pacific; Massachusetts; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Bermex, Inc. is seeking a Line Locator Technician II to accurately detect, locate, and mark underground utilities. The role emphasizes safety, attention to detail, and the ability to work independently in varying field conditions.

You will handle 811 tickets, read maps, use locating equipment, and document results while adhering to safety and regulatory requirements. This full-time role offers outdoor exposure across field sites and a strong emphasis on accuracy and timely reporting.

Qualifications

• High School Diploma or GED required.
• 18+ years old.
• Valid driver’s license and meeting company driving requirements.
• 2–4 years of line locating experience.
• Documentation of Pipeline Operator Qualification (OQ) training.
• Ability to read/write/understand English sufficiently for safety.
• Ability to read utility maps, prints, and tickets.
• Ability to safely operate locating equipment and field devices.
• Ability to lift/move up to 50 lbs and work outdoors in varying conditions.

Responsibilities

• Receive and complete work tickets from the 811 system.
• Read and interpret utility maps and tickets showing underground utilities.
• Identify location of underground utilities using locating equipment.
• Accurately mark locations with color‑coded markings.
• Document completed work using digital devices.
• Follow safety procedures and report issues to supervision.

Skills

Attention to detail

Safety practices

Time management

Communication

Customer service

Education

High School Diploma or GED

Job description

Bermex, Inc. Full time Regular

Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, and water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and outdoors to become part of our team.

About the Role

The Line Locator Technician II reports to the Project Manager at Bermex. This position plays a key role in accurately detecting, locating, and marking underground utility lines and pipes. The role requires a strong attention to detail, a safety-focused mindset, physical activity, and the ability to work independently in changing field conditions.

What You’ll Do

• Receive and complete work tickets from the 811 system
• Read and interpret utility maps and work tickets showing underground utilities
• Use locating equipment and maps to identify the location of underground utility lines and pipes
• Accurately mark the location and type of underground utilities using appropriate color‑coded markings
• Use hand tools, including shovels, as necessary to help pinpoint underground utilities
• Perform field work in varying weather and environmental conditions
• Follow applicable utility, state, federal, and company requirements for utility line locating and marking
• Accurately document completed work using digital cameras, laptops, tablets, and/or other electronic devices
• Participate in safety meetings and follow established safety procedures
• Provide timely and accurate reports and documentation in accordance with established procedures
• Escalate questions, concerns, and field issues to the appropriate supervisor
• Promptly report customer, equipment, vehicle, and safety concerns
• Communicate professionally with customers and members of the public
• Provide general information regarding utility lines or locating activities, when applicable
• Refer customer complaints or concerns to the appropriate resource
• Use phones, tablets, computers, and other electronic devices to communicate and document work
• Other duties as assigned

About You

Must haves

• Education: High School Diploma or GED
• Age: Must be at least 18 years of age
• Driver’s License: Must possess a valid driver’s license and meet applicable company driving requirements
• Experience: 2–4 years of previous line locating experience
• Must be able to provide documentation of completed Pipeline Operator Qualification (OQ) training and meet applicable OQ requirements for the position
• Ability to read, write, speak, and understand English sufficiently to safely and effectively perform the essential duties of the position
• Ability to read and interpret utility maps, prints, work tickets, and other technical documentation related to underground utilities
• Ability to safely and effectively use utility locating equipment and other required field equipment
• Ability to use smartphones, tablets, laptops, GPS, and other electronic equipment required to complete and document assigned work
• Ability to work independently in the field with limited direct supervision
• Ability to effectively manage time, prioritize work tickets, and complete assigned work within established timeframes
• Ability and willingness to work outdoors in varying weather and environmental conditions
• Ability to perform the essential physical functions of the position, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 lbs.
• Ability to accurately document completed work and maintain a high level of attention to detail
• Ability to communicate professionally with customers, coworkers, and management
• Ability to follow applicable safety procedures and utility, state, and federal requirements
• Ability to meet applicable drug and alcohol testing requirements

Nice to haves

• Experience locating multiple utility types, including gas, electric, water, and telecommunications
• Experience using multiple types of utility locating equipment
• Experience with 811 ticketing systems and electronic field documentation
• Experience working independently in a high-volume or production-driven locating environment
• Experience working with GPS, electronic work-order systems, or field documentation applications
• Experience working directly with utility customers, contractors, or members of the public

Your Skills

• Strong attention to detail and accuracy
• Strong knowledge of safe utility locating practices
• Safety-focused approach to completing work
• Strong time management, organization, and prioritization skills
• Ability to manage multiple tickets and changing daily priorities
• Strong problem-solving and critical‑thinking skills
• Professional communication and customer‑service skills
• Dependability and consistent attendance
• Ability to interact professionally with dissatisfied or difficult customers
• Flexibility with changing assignments, schedules, and field conditions

Not a good fit if you

• Do not enjoy working independently or with limited direct supervision
• Do not enjoy working outdoors in varying weather and environmental conditions
• Are uncomfortable performing physically active field work
• Are not comfortable adapting to changing assignments, schedules, or field conditions
• Have difficulty managing and prioritizing multiple work tickets
• Are not comfortable following detailed safety procedures, utility requirements, or documentation standards
• Do not have the required prior line locating experience or OQ qualifications

Benefits

• Health and Safety Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members
• Retirement Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match
• PTO Plans - After 90 completed days of service for full‑time employees: Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY)
• Company vehicle (for all driver‑based positions)
• Gas card for company vehicle (if applicable)
• Company provided cell phone or mobile allowance (only if applicable)
• Boot allowance from approved vendors
• Daily per diem for travel‑based positions

Travel Requirements

This position may require travel. The percentage of time varies based on the project.

Equal Employment/Affirmative Action employer

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Accommodation Notice

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.

Pay Disclosure

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.

From coast to coast and everywhere in between, ACRT Services and its family of companies is looking to hire the industry’s best talent. We’re looking for independent, self‑driven people who turn challenges into solutions. People who want to use their careers to help utilities keep their customers in power. People who want to help us sustain our world. Accountable to self and others Customer and company fairness Responsibility of ownership Trustworthy in all things Mission: To engage the best people and make them better to foster resiliency, environmental stewardship, compliance, stakeholder partnerships, and safer communities. Vision: To be the leader for innovation and industry‑shaping solutions within the infrastructure and environmental space. ACRT Services and our family of companies are fully committed to the principles of equal employment opportunity and affirmative action. We seek to hire and empower the best people, providing exceptional service no matter where and when duty calls. We also believe in our people and invest in them through continuing education and believe in a positive, active workplace culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities