Job Details: Job Location: Fort Worth, TX 76177, Position Type: Full Time, Education Level: High School, Job Shift: Day, Job Category: Manufacturing, Position SummaryThe Technician Team Lead is responsible for supervising a team of technicians on the shop floor, ensuring reliable daily operations through attendance tracking, clear communication of engineer and supervisor instructions, inspection of daily production checklists, and consolidation/reporting of production status. This role requires a strong understanding of the team’s processes, excellent interpersonal skills, and the ability to drive on-time execution and accurate reporting.
Key Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned. (90%)
Team Supervision & Attendance Management
- Track and record daily technician attendance, shifts and handovers; follow up on absences and lateness and escal… patterns to supervisors or HR as needed.
- Ensure adequate coverage across shifts and coordinate short-term replacements or adjustments to meet production needs.
Instruction Communication & Execution
- Receive technical instructions, process updates and priorities from engineers and supervisors, and clearly communicate them to the team in a timely manner.
- Verify that instructions are understood and executed correctly; provide clarifications and coordinate with engineers when questions arise.
Daily Checklist Inspection & Process Compliance
- Review and inspect daily production/point-check checklists completed by technicians to ensure completeness and correctness.
- Confirm that required pre-shift and in-process checks have been performed and that any deviations are documented and addressed.
- Enforce adherence to standard work, safety, and quality procedures at the bench/line level.
Production Reporting & Status Consolidation
- Collect, consolidate and report daily production status, issues, yield, and deviations to supervisors and production planners.
- Maintain clear, concise logs of exceptions, downtime events and corrective actions; support follow-up and trend analysis.
- Participate in daily stand-ups or shift handover meetings to communicate status and priorities.
Process Knowledge & Continuous Improvement
- Maintain a strong working knowledge of the team’s processes, standard work, test procedures and common failure modes.
- Identify recurring issues, propose practical improvements, and support implementation with technicians and engineering.
- Coach technicians on best practices and troubleshooting methods to improve first-time resolution and quality.
People Relations & Team Culture
- Build and maintain positive working relationships with all team members; act as a point of contact for day-to-day concerns and morale issues.
- Promote a collaborative, respectful and safety-focused team environment; elevate employee matters to supervisors/HR when required.
- Support onboarding and on-the-job mentoring for new technicians.
Documentation & Recordkeeping
- Ensure timely and accurate completion of shift logs, checklist records, attendance logs, and production reports.
- Keep documentation organized and accessible for audits, handovers and management review.
Support & Collaboration
- Work closely with engineers, quality, production planning and supervisors to resolve technical issues and align on priorities.
- Assist in coordinating repairs, parts, and resources needed to minimize downtime and maintain throughput.
Key Skills and Expertise
Operational & Technical
- Good practical understanding of shop-floor processes, standard work and basic troubleshooting relevant to the team.
- Ability to read and verify checklists, simple test records and process documentation.
Communication & Leadership
- Clear verbal and written communication; skill in translating technical direction into actionable tasks for technicians.
- Strong interpersonal skills and the ability to maintain positive team dynamics under pressure.
Organization & Attention to Detail
- Reliable recordkeeping and follow-through on attendance, checklists and reporting tasks.
- Ability to prioritize issues and elevate appropriately to maintain production flow.
Tools and Systems
- Familiarity with shift scheduling and attendance systems, production tracking tools or simple databases/spreadsheets.
- Proficiency with common office tools (Excel, Outlook/Calendar) and shop-floor documentation methods.
Qualifications
Education and Experience
- High school diploma or technical certificate; relevant experience on the production floor or in a technical repair environment.
- Prior experience leading a small team or acting as a shift lead is preferred.
Preferred
- Basic understanding of quality systems and safety practices.
- Experience with production reporting or simple data consolidation.
Challenges in the Role
- Balancing the needs of production throughput with quality and safety requirements.
- Managing attendance and coverage shortfalls while maintaining team morale and performance.
- Accurately consolidating and communicating production issues under fast-paced shift conditions.
Working Conditions
Primarily on the production floor with frequent walking, standing and interaction at workstations; exposure to shop noise and ESD-controlled areas as applicable.Regular computer/phone use for reporting and communication; occasional overtime during peak periods or incident responses.
Performance Focus (qualitative)
The Technician Team Lead is expected to ensure reliable shift coverage, clear execution of engineering/supervisor directives, high checklist completion and accuracy, timely reporting of production status, and a well coordinated, engaged team. Management will set specific performance metrics and review results regularly.