Line Cook / Kitchen Prep

Wingstop; Cornelia (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Family-Friendly Hours

Competitive Pay

Discounted Employee Meal

Christmas and Thanksgiving Off

Job summary

Wingstop in Cornelia, GA is seeking a Guest Service Expert to be the face and voice of the restaurant, greeting guests, answering calls, and taking and delivering orders with a positive attitude. The role emphasizes delivering authentic, cheerful experiences and strong teamwork to ensure fast, accurate service.

Flavor Expert and Cook responsibilities are described as contributing to fresh, made-in-house sides and wings, maintaining high hygiene and safety standards, and supporting a smooth shift

Qualifications

• Guest-focused service mindset and genuine hospitality.
• Ability to remain calm and professional in busy environments.
• Proven ability to manage multiple tasks and timelines with urgency.
• Well organized, detail-oriented and reliable.
• Eagerness to learn and improve continuously.
• Outgoing personality with positive attitude.
• Demonstrated strong work ethic and dependability.

Responsibilities

• Greet guests and provide world-class service with a friendly, positive attitude.
• Answer phones and take, prepare, and deliver orders accurately and promptly.
• Assist in kitchen and front-of-house tasks as needed to meet guest needs.
• Follow Wingstop standards for food safety, sanitation, and cleanliness.
• Collaborate with team to ensure timely order fulfillment and guest satisfaction.

Skills

Guest service mindset

Calm under pressure

Multitask management

Well organized

Curiosity/learnability

Outgoing personality

Strong work ethic

Job description

Description

Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.

Essential Duties & Responsibilities:

• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience
• Ability to practice safe cooking procedures
• Quickly scan and comprehend the order tickets
• Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order
• Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer
• According to Wingstop standards; Sauce, Season and package all orders
• Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls
• Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and Fries in the proper fryers and baskets
• Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment
• Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Assist other employees as needed
• Follow directions given by Manager or Supervisor
• Know and thoroughly understand the importance of good hygiene and food handling practices
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products

Benefits:

• Medical, Dental, and Vision Coverage
• Family-Friendly Hours
• Competitive Pay
• Discounted Employee Meal
• Christmas and Thanksgiving Off

Requirements

Key Skills/Abilities:

• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic

Additional Information:

• Cook and restaurant experience is a plus!
• Food Handler Certification a plus