Lilly Pulitzer Sales Associate

FAIRMONT; Scottsdale (AZ); On-site; USD 25,000 - 32,000; Full time

Job summary

FAIRMONT's Lilly Pulitzer shop at the Scottsdale Princess is seeking a Sales Associate to deliver an exceptional guest experience and uphold brand standards. This hourly role reports to the Retail Manager and focuses on achieving budgeted net sales while building a dynamic team.

Ideal candidates have luxury retail experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment, including weekends and holidays.

Qualifications

• Previous retail experience in luxury/high-end environments.
• Strong interpersonal and communication skills.
• Ability to work flexible schedule, including weekends and holidays.
• Attention to detail and commitment to excellence.

Responsibilities

• Provide exceptional customer service consistently, friendly and professional.
• Create memorable and personalized shopping experiences for guests.
• Maintain deep knowledge of luxury brands and products.
• Build relationships with clients, offering personalized recommendations and styling advice.
• Promote exclusive merchandise and luxury sales techniques.
• Ensure the shop is clean and visually appealing.
• Assist with inventory management and stocking.
• Stay up to date with fashion trends and brand offerings.

Skills

Luxury retail

Customer service

Interpersonal skills

Flex schedule

Attention to detail

Team collaboration

POS system

Windows proficiency

Tools

POS system

Windows

Job description

Job Description

The Lilly Pulitzer at Fairmont Scottsdale Princess Sales Associate role is an hourly position responsible for all aspects of oversight of the Lilly Pulitzer shop. The Lilly Pulitzer at Fairmont Scottsdale Princess Sales Associate reports directly to the Retail Manager. The Lilly Pulitzer sales associate primary responsibilities are to achieve the Budgeted Net Sales and Direct Contribution for their respective store, provide an exceptional customer experience, embrace the brand positioning, and develop and maintain a strong, dynamic store team. The Lilly Pulitzer at Fairmont Scottsdale Princess Sales Associate should lead and uphold the Core Values and Core Leadership Qualities.

Reporting to the Retail Manager, responsibilities and essential job functions include but are not limited to the following:

Key Responsibilities:

• Provide exceptional customer service consistently, friendly and professionally.
• Create memorable and personalized shopping experiences for our guests.
• Maintain a deep knowledge of the luxury brands and products offered in each boutique.
• Build and maintain relationships with clients, providing personalized recommendations and styling advice.
• Up-serving guests in a professional and polite manner while
• Display luxury sales techniques while promoting “Fairmont” exclusive merchandise.
• Follow department policies, procedures and service standards.
• Ensure shop is always clean.
• Assist with inventory management, stocking, and organizing merchandise.
• Maintain visually appealing displays that highlight the unique aspects of each boutique.
• Stay up to date with the latest fashion trends and brand offerings.
• Computer savvy in Microsoft Window applications and/or Point of Sales System
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.

Qualifications:

• Previous retail experience, preferably in a luxury or high-end environment.
• Strong interpersonal and communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Attention to detail and a commitment to excellence.

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! ** #BELIMITLESS**