LIHTC Property Manager

System One; Oklahoma City (OK); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading real estate company in Oklahoma City seeks a dedicated LIHTC Property Manager to oversee operations of a newly renovated community. The successful candidate will manage staff, ensure high standards of customer service, and drive lease-up efforts. This role demands strong organizational skills and a proactive mindset to maintain resident satisfaction and community engagement.

Qualifications

• Two to three years of experience in property management required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.

Responsibilities

• Manage day-to-day operations of the property including resident satisfaction.
• Responsible for executing the strategic marketing plan to attract residents.
• Respond to resident complaints and serve as a liaison to residents.

Skills

Organizational skills

Interpersonal skills

Customer service

Time-management skills

Proactive mindset

Education

High school diploma

Bachelor’s degree

Tools

Yardi Voyager

Microsoft Office Suite

Job description

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System One is working with an expanding real estate company in the Oklahoma City area that is looking for their nextLIHTCProperty Managerto join their growing portfolio.



We seek adedicated and detail-oriented professionalto oversee thedaily operations, maintenance, and leasingof anewly renovated, lease-up community. The ideal candidate will be responsible for:

• Managing staff assignments and ensuring property readiness


• Maintaining high standards of service and resident satisfaction


• Driving lease-up efforts to maximize occupancy and community engagement

This role requires aproactive mindset, strong organizational skills, and a commitment to excellencein property management. If you are ready to take the next step in your career, we’d love to hear from you!



PROPERTY MANAGER JOB DUTIES AND RESPONSIBILITIES

Property Manager Responsibilities and Objectives

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards.


• Responsible for meeting client expectations and providing an excellent customer service experience.


• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.


• Responsible for executing the strategic marketing plan to attract and retain residents.


• Understand the operations guidelines established within the property management agreement.


• Respond to resident complaints and issues and serveas liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.


• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.


• Organize and implement site natural disaster and emergency evacuation plans.


• Manage the property and associate safety records, property loss claims, and risk management initiatives.


• Other duties as assigned.

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.


• Two to three years of experience in property management is required.


• One to two years of direct management experience is required.


• Knowledge of resident rental lifecycle activities is required.


• Experience withLow Income Housing Tax Creditexperience is required.


• Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements

• Very strong organizational and time-management skills.


• Strong interpersonal skills to communicate with all levels of management effectively and sensitively.


• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.


• Sensitivity to confidential matters is required.


• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.


• Ability to relay technical concerns with adequate detail, quickly and accurately.


• Capability to read, write, comprehend, and converse in English.


• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.


• Excellent customer service and interpersonal skills with the ability to relate to others.


• Ability to cope with and defuse situations involving angry or difficult people.


• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.


• Must comply with all safety requirements.

Scheduling

• Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays.


• May be required to be on-call and aid during staffing deficiencies on-site.


• Ability to travel (10-15%).

Environment

• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).


• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.


• Potential exposure to communicable diseases through frequent contact with the public.


• Possible exposure to short-tempered or aggressive people.


• Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.

Physical Requirements

The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

• Ability to lift, push and pull up to 25 pounds.


• Ability to walk around the property several times daily, up to 10 miles a day.


• Ability to walk on uneven surfaces.


• Ability to climb several flights of stairs several times daily.


• Hearing and visual ability to observe and detect signs of emergency required.


• Must be able to sit, stand, reach, bend, and stoop for extended periods of time.


• Ability to use standard maintenance equipment.


• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.


• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.


• Visual requirements including color, depth perception, and field vision.


• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.


• Ability to tolerate stressful situations.


• Ability to work under minimal to moderate supervision.

Ref: #208-Eng Tulsa

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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