LIHTC Leasing Pro — Apartment Tours & Resident Relations

Burlington Capital; Balch Springs (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Burlington Capital Properties is seeking a full-time Leasing Consultant to join our Spring Oaks community in Balch Springs, Texas. We pride ourselves on quality living and require an enthusiastic, high-energy individual with strong customer service and resident relations skills.

This role demands LIHTC experience, prior leasing and customer service background, and the ability to work Monday–Friday with weekend hours. OneSite experience is preferred.

Qualifications

• Requires previous leasing and customer service experience.
• Tax Credit (LIHTC) experience is required.
• OneSite experience is preferred.
• Strong customer service, communication, and organizational skills.
• Ability to interact professionally with residents, vendors, coworkers, and the public.

Responsibilities

• Greet prospective residents and conduct apartment tours.
• Qualify prospective residents and assist with the leasing process.
• Prepare and process LIHTC documentation in accordance with program requirements.
• Complete move-in, renewal, and resident file documentation.
• Maintain positive relationships with current residents by providing outstanding customer service.
• Respond to resident questions and concerns in a timely and professional manner.
• Accurately enter and maintain resident information within the property management system.
• Assist with resident events, marketing initiatives, and occupancy goals.
• Represent Burlington Capital Properties in a professional and positive manner.
• Work collaboratively with the property management team to achieve community goals.

Skills

LIHTC experience

OneSite experience

Customer service

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Burlington Capital Properties is seeking a full-time Leasing Consultant to join our Spring Oaks community in Balch Springs, Texas. We pride ourselves on quality living and require an enthusiastic, high-energy individual with strong customer service and resident relations skills.

This role demands LIHTC experience, prior leasing and customer service background, and the ability to work Monday–Friday with weekend hours. OneSite experience is preferred.