Lighting Consultant

The Kendall Group; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Kendall Group's Lighting Center in Grand Rapids is looking for a Lighting Sales Consultant to warmly greet customers and sell a wide range of lighting products. You will maintain a well-merchandised showroom and help customers find the right lighting solutions.

Qualified candidates have 1 year of customer service experience, a High School diploma or GED, and solid MS Office skills. Prior lighting showroom experience is a plus; Kendall emphasizes equal opportunity and strong internal growth.

Qualifications

• Work Experience: 1 year of customer service experience
• Education: High School Diploma or GED Equivalent
• Strong computer and typing skills with MS Office
• Highly organized and detail-oriented; able to multi-task
• Able to work in a fast-paced, evolving environment
• Excellent verbal, written, and listening skills

Responsibilities

• Greet and assist customers visiting or calling in
• Sell a wide variety of lighting products to customers visiting or calling in
• Maintain and grow customer sales and gross profits
• Merchandise new accessories and price them as required
• Maintain showroom cleanliness and order
• Adhere to Kendall Group policies, procedures, and standards
• Perform other duties as assigned

Skills

Customer service

MS Office

Typing

Organization

Cross-functional teamwork

Time management

Negotiation

Presentation skills

Planning

Education

High School Diploma or GED Equivalent

Tools

MS Office

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Showroom Manager, the Lighting Sales Consultant is a key member of the Kendall Lighting Center sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for selling a wide variety of lighting products to customers visiting or calling in, merchandising new accessories and pricing, and maintaining cleanliness and order of the showroom floor.

Exciting work you will do:

The essential duties and responsibilities of the Lighting Consultant position will consist of, but are not limited to, the following:

• Greet and assist customers visiting or calling in
• Sell a wide variety of lighting products to customers visiting or calling in
• Maintain and grow customer sales and gross profits to meet Company growth objectives
• Merchandise new accessories and price them as required
• Maintain cleanliness and order of the showroom
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards
• Perform other duties as assigned

Competencies you possess:

• Service Excellence
• Results & ; Action Oriented
• Accountability & ; Responsibility
• Teamwork & ; Collaboration
• Priority Setting
• Planning & ; Organizing
• Negotiating
• Presentation Skills
• Time Management

What you'll need:

• Work Experience: 1 year of customer service experience
• Education: High School Diploma or GED Equivalent
• Analytics/Computer Skills: Experience with MS Office; strong computer and typing skills
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities; able to work in a fast-paced, continuously evolving environment
• Cross-functional Skills: Ability to work well cross-functionally; excellent internal and external customer service; willingness to learn quickly; ability to work independently and as part of a team
• Communication Skills: Excellent verbal, written, and listening skills
• Physical, Mental & ; Visual Skills: Ability to sit, talk, and listen; ability to stand and lift up to 40 lbs frequently; ability to climb stairs; reasonable accommodations may be made
• Physical Environment: Normal showroom environment

Qualifications we prefer but don't require:

• Previous lighting showroom sales experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.