Light Rail Control Supervisor

Utah Transit Authority; Salt Lake City (UT); On-site; USD 40,000 - 57,000; Full time

Job summary

Utah Transit Authority seeks a Rail Operations Supervisor to oversee the continuous daily operation of the Light Rail System, coordinating safe movement of rail traffic, radio communications, and collaboration with OPS and Maintenance teams. You will record train movements, supervise on-duty staff, and ensure safety while meeting operational and financial targets.

This is a union position with benefits through the union.

Qualifications

• Four years leadership experience in supervision or related roles.
• Three years customer service experience solving problems.
• Two years transit industry experience preferred.
• Pass basic level tests in Word and Excel.
• Must pass pre-qualification exam.

Responsibilities

• Supervises continuous daily operation of the Light Rail System.
• Directs and coordinates safe and efficient movement of rail traffic within a territory.
• Maintains detailed records of train movements, logs, and schedules.
• Uses radios, telephones, and computer systems to monitor trains.
• Represent department in meetings with outside agencies.

Skills

Leadership

Typing 30 wpm

Conflict Resolution

Organization

Time Management

Self-Management

Interpersonal Relationships

Multi-tasking

Education

Associate’s degree in Business Management

Job description

Utah Transit Authority

Description

JOB SUMMARY

Supervises continuous daily operation of Utah Transit Authority (UTA)’s Light Rail System, integrating system support services of Light Rail Service with other UTA departments into a unified transportation product. Directs and coordinates safe and efficient movement of rail traffic within a specified territory from a central and/or regional location, being particularly sensitive to arriving at work on time, in position, and responsive on the radio while on duty.Coordinates with Operations (OPS) Personnel Supervisors and Training Supervisors as needed to ensure quality training and that a good transportation value is received. Fosters a climate of communication, cooperation, and respect while acting with honesty, integrity and accountability.Collaborates with maintenance personnel and resources by optimizing time available for inspection, repair, and capital improvement of railroad track infrastructure and signals. Works with Vehicle Maintenance and Maintenance of Way Supervisors to rectify vehicle, track, and signaling issues.Supports Rail Service Operations to meet the goal of a safe, reliable, and friendly system. Assists with training as needed to ensure that a good transportation value is received. Fosters a climate of communication, cooperation, and respect while acting with honesty, integrity and accountability. Maintains detailed and accurate records of train movements, logs, and schedules. Uses radios, telephones, and sophisticated computer systems to monitor assigned trains. Manages resources in a safe and efficient manner. Ensures safety of employees while meeting operational and financial targets outlined by the business unit. Represents department in meetings with outside agencies, being self-motivated, reliable, and proactive. Does not have any direct report employees but oversees employees on duty during the shift.

PREFERRED MINIMUM QUALIFICATIONS

EDUCATION/TRAINING:

Associate’s degree in Business Management or a related field, or equivalent experience. (Equivalency: may substitute 1 year of business-related work experience for one year of required college education. For example, if the applicant has no college education, he or she may substitute 2 years of business-related work experience for the two years of college education.) Must pass a pre-qualification exam.

EXPERIENCE:

Four years leadership experience which may include supervision, operating instructor, union position, or other relevant supervisory experience. Good previous job performance. (In evaluating previous job performance, the following will be considered: miss-outs, non-FMLA protected unscheduled absences, and formal disciplinary actions.) Three years customer service experience solving problems and giving direction. Two years of work experience in the Transit industry preferred. One year of work experience in a dispatch/control position preferred.

Knowledge:

• Must have strong knowledge of all rail required training, procedures, methods, and core competencies including FTA and FRA requirements.
• Knowledge of radio system with FTA and FRA procedures and protocols.
• Familiarity with rail transit preferred.

Skills:

• Typing 30 wpm net.
• Leadership.
• Conflict Resolution.
• Organization, Time Management, and Self-Management.
• Interpersonal Relationships.
• Multi-tasking with a high degree of detail orientation.

Abilities:

• Pass basic level skills test in Word and Excel.
• Pass basic grammar skills test.
• Perform physical requirements of the job including floor to waist lifting up to 25 lbs., reaching/lifting overhead up to 10 lbs., infrequent climbing into and out of Rail Service vehicles, and prolonged periods of sitting and standing.
• Prioritize competing demands.
• Communicate clearly and concisely, both verbally and in writing.
• Interpret and accurately communicate UTA’s Policies and Procedures.
• Train others in specialized area.
• Work any scheduled shift within a 24/7/365 rotation to ensure continuous operation of the Light Rail Control Center.
• Communicate with personnel using sensitivity, diplomacy, and tactfulness – particularly under stressful conditions, both internal and externally.
• Problem solve and demonstrate emotional control in crisis situations, using tact and diplomacy.
• Maintaining confidential and sensitive information.
• Work in a fast-paced, team environment.

UTA Competencies:

• Communicates Effectively – Creating an open environment in which thoughts are expressed freely and information flows easily.
• Decision Making – Making sound decisions that consider multiple options, seeking input from others; reaching good decisions in a timely manner.
• Drives Results – Fostering a strong bottom-line orientation; accomplishing objectives despite obstacles and setbacks; exceeding goals successfully; pushing self and others to achieve results.
• Social Acumen – Exhibiting strong Emotional Intelligence skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Navigating conflict. Seeking feedback without being defensive.
• Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
• Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.

- OR -

An equivalent combination of relevant education and experience.

[UTA reserves the right to determine the equivalencies of education and experience.]

This job requires regular and predictable attendance.

Close Date: November 5th, 2026 at 11:59 PM

Payrate: $35.24 per hour

This is a Union position and is in the International Brotherhood of Teamsters Local Union No.222. Benefits will be through the Union.

PM21

Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.

Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.

Equal employment opportunity, including veterans and individuals with disabilities.