Light Assembly Repair Clerk, Lead - 1st Shift

DSV Air & Sea Inc.; Wichita (KS); On-site; USD 25,423 - 36,209; Full time

Job summary

DSV Air & Sea Inc. is hiring a Light Assembly Repair Clerk Lead for the 1st shift in Wichita, Kansas. In this full-time role, you will maintain customer relationships and ensure excellent service through responsibilities like organizing parts delivery and ensuring cleanliness at delivery points.

Candidates should possess strong communication skills and be capable of following safety protocols while maintaining customer satisfaction. The position offers a wage of $22.37 per hour, with a schedule of Monday to Friday from 5am to 1:30pm.

Responsibilities

• Lineside kitting of parts using kit carts and kit boxes.
• Removing parts from vendor packaging as needed.
• Organize orders to customer specifications.
• Ensure cleanliness of delivery areas and remove unnecessary items.
• Adhere to Safety Policy and ensure a safe working environment.
• Understand delivery processes and provide accurate feedback.
• Communicate delivery issues with customers and management.
• Deliver products to customers using designated vehicles.

Job description

Job Posting Title: Light Assembly Repair Clerk Lead - 1st shift

Division: Solutions

Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G

Time Type: Full Time

Compensation: $22.37 an hour

Schedule: Monday‑Friday 5am‑1:30pm

Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include monitoring and upkeep of lineside point of delivery locations throughout campus. The organization, cleanliness, ability to identify parts compliance issues and coordinating with team members to meet customer needs efficiently while upholding the company's standards of customer satisfaction.

Principal Responsibilities:

• Lineside kitting of parts through use of kit carts, kit boxes or any staging structure at the point of delivery areas.
• Removing parts from vendor packaging at point of delivery areas as needed.
• Organize all delivered orders specific to customer needs/desire at point of delivery areas.
• General organization and cleanliness of point of delivery areas, removal of unnecessary items and discarding of trash.
• Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
• Process Knowledge: Develop a good understanding of the delivery process as well as order paperwork information to provide accurate placement/organization as well as feedback to customer inquiries.
• Customer Communication: Provide communication to the customer and the management team regarding part issues within delivery point areas.
• Delivery: Utilize designated vehicles to deliver product to the customer, as well as return product to warehouse as needed.

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.