Light Assembly Repair Clerk, Lead - 2nd Shift

DSV Air & Sea Inc.; Wichita (KS); On-site; USD 25,423 - 36,209; Full time

Job summary

DSV Air & Sea Inc. in Wichita is seeking a Light Assembly Repair Clerk Lead for the 2nd shift, scheduled from Monday to Friday, 1pm to 9:30pm. The role involves maintaining positive customer relationships and overseeing lineside point delivery. A compensation of $22.37 per hour applies, with additional shift differentials.

The ideal candidate will have strong organizational skills, adhere to safety protocols, and ensure customer needs are met efficiently. Benefits information can be accessed through DSV’s benefits offerings.

Qualifications

• Ability to maintain positive customer relationships.
• Understanding of delivery processes and order paperwork.
• Capable of organizing workspaces effectively.

Responsibilities

• Monitor and upkeep lineside point of delivery locations.
• Organize delivered orders specific to customer needs.
• Ensure cleanliness and safety compliance in the warehouse.

Skills

Customer service

Organization

Safety compliance

Job description

Job Details

Job area: Terminal/Warehouse/Transport

Division: Solutions

Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G

Job Posting Title: Light Assembly Repair Clerk Lead - 2nd shift

Schedule: Monday-Friday 1pm-9:30pm

Compensation: $22.37 an hour with .75 cent shift differential for working 2nd shift

Role Summary

As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include monitoring and upkeep of lineside point of delivery locations throughout campus. The organization, cleanliness, ability to identify parts compliance issues and coordinating with team members to meet customer needs efficiently while upholding the company's standards of customer satisfaction.

Principal Responsibilities

• Lineside kitting of parts through use of kit carts, kit boxes or any staging structure at the point of delivery areas.
• Removing parts from vendor packaging at point of delivery areas as needed.
• Organize all delivered orders specific to customer needs/desire at point of delivery areas.
• General organization and cleanliness of point of delivery areas, removal of unnecessary items and discarding of trash.
• Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
• Process Knowledge: Develop a good understanding of the delivery process as well as order paperwork information to provide accurate placement/organization as well as feedback to customer inquiries.
• Customer Communication: Provide communication to the customer and the management team regarding part issues within delivery point areas.
• Delivery: Utilize designated vehicles to deliver product to the customer, as well as return product to warehouse as needed.

Employment Status & Other Information

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Expected base pay range is $22.37 - $22.37. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.