LiftSystem Service Engineer

Davita Inc.; Indianapolis (IN); Hybrid; USD 75,000 - 100,000; Full time

Job summary

A leading company in innovation seeks a LiftSystem Service Engineer in Indianapolis. This role involves leading technical investigations, collaborating with multi-disciplinary teams, and ensuring safe operations of LiftSystem products. The ideal candidate will possess a strong engineering background, relevant experience, and a commitment to safety and integrity.

Benefits

Competitive salary

Health and dental coverage

Retirement plans with matching

Employee support and discounts

Tuition reimbursement

Paid time off

Relocation assistance

Qualifications

• 2+ years of relevant experience required.
• Must be a U.S. Citizen.
• Support of safety investigations preferred.

Responsibilities

• Lead investigations to address customer issues.
• Collaborate with service teams to improve service quality.
• Apply innovative solutions to enhance reliability.

Skills

Root cause investigation

Technical discussions

Problem-solving

Education

Bachelor's degree in Engineering

Master's degree in Engineering

JD/PhD

Job description

Job Title: LiftSystem Service Engineer

Working Pattern: Full time

Working Location: Indianapolis, IN/Hybrid - 3 Office Days/Week

The LiftSystem Service Engineering team provides technical support for in-service events and proactive analyses to ensure safe operation and eliminate future customer disruptions. Responsibilities include leading the execution of Engineering Investigations (EIs), including Red Top investigations, to determine root causes of in-service events, reviewing data related to system health report codes (HRCs), and responding to Technical Queries (TQ) / Technical Variances (TV) in response to customer issues. The Engineer will lead multidisciplinary teams comprising design, materials engineering, deployed services, and program personnel to resolve customer issues promptly and proactively identify threats to prevent field events.

Why Rolls-Royce?

Rolls-Royce is a renowned brand at the forefront of innovation for over a century, designing, building, and servicing systems that provide critical power where safety and reliability are paramount. We are committed to progress, powering, protecting, and connecting people worldwide.

Recognized as a top employer in the Engineering & Manufacturing category on the Forbes Top Employers for Engineers list in 2025, we foster a collaborative environment that promotes employee development and innovation. Join us to set industry standards and drive groundbreaking solutions.

We prioritize creating a respectful, supportive, and empowering workplace, offering diverse opportunities for career growth and meaningful contributions. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected characteristics.

What you will be doing:

• Collaborating within the Service Engineering team and with other LiftSystem support teams to enhance service quality.
• Applying innovative ideas and techniques to solve technical problems, improve reliability, reduce costs, and ease maintenance.
• Leading technical discussions during product safety reviews and in-service evaluations with regulatory and airworthiness authorities as needed.
• Representing the Service Engineering Technical Lead and Chief Service Engineer internally and with customers, maintaining a professional and positive image.

Who we're looking for:

We seek individuals who embody safety, integrity, simplicity, and impact—core principles guiding our culture and assessment process. These qualities are essential for all roles.

Basic Qualifications:

• Bachelor's degree in Engineering with 2+ years of relevant experience, or
• Master's degree in Engineering, or
• JD/PhD
• Must be a U.S. Citizen to be considered for this role.

Preferred Requirements:

• Experience in root cause investigation and evidence-based practices.
• Support of safety investigations (Red Tops) involving Rolls-Royce products.
• Experience discussing complex technical issues with customers and regulators.
• Strong knowledge of the LiftSystem and its interfaces at system and module levels.
• Understanding of LiftSystem assembly and on-wing maintenance.
• Ability to develop relationships with FSRs and overhaul facilities to influence operations and practices.

What we offer:

Competitive salary, excellent development opportunities, and benefits including bonuses, employee support, discounts, health and dental coverage, retirement plans, paid time off, tuition reimbursement, and more. Hybrid work arrangements are available, with an average of three days per week in the office. Relocation assistance is provided if applicable.

Global Grade/Level: GG10

Closing date: June 20, 2025

Location: Indianapolis, IN

Benefits: Rolls-Royce offers a comprehensive Total Rewards package, including health, dental, vision, disability, life insurance, flexible spending, health savings accounts, 401(k) with company match, Employee Assistance Program, paid holidays, parental leave, tuition reimbursement, and long-term incentives, depending on eligibility.