Lift Operator II (OIC)

Mountain-Capital-Partners; Crescent Lake (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Willamette Pass Ski Resort is seeking a Lift Operator in Charge to oversee assigned lift stations in Oregon. You will lead a team, ensure safe loading/unloading, verify tickets, and maintain equipment daily.

The role requires 1+ year of lift operations experience, strong guest service, and the ability to train other operators while keeping safety a top priority in all weather conditions.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• At least 1 year of lift operations experience is required.
• Ability to train other operators and supervise crews at multiple lift stations.

Responsibilities

• Provide outstanding guest service while assisting guests on and off chairlifts safely.
• Check tickets with a scanner and ensure riders have proper gear.
• Monitor lifts, coordinate breaks, and train operators at the lift stations.
• Perform daily lift checks, logs, and incident reports as needed.
• Maintain safety protocols and OSHA/ANSI compliance at the station.

Skills

Guest service

Leadership

Training

Safety procedures

Communication

Scanner operation

Education

High school diploma

Tools

Ticket scanner

Lift controls

Job description

The Lift Operator in Charge helps provide the optimal experience to our guests during their visit by maintaining the area with their team around an assigned lift to ensure a safe and fun environment. Willamette Pass Ski Resort company purpose is to Give People the Freedom to Ski while providing high-quality service to our guests. If you are looking to step into a leadership role, apply now!Essential Duties and Responsibilities:Provide outstanding guest service by assisting and directing guests on and off chairlifts in a safe, professional, and efficient manner.Check all guests boarding the lift for a valid ticket or pass using a scanner.Ensure all lift riders have appropriate gear (resort-authorized equipment with metal edges only) and that backpacks are removed before boarding the chairlift.Monitor and assess guests’ needs by slowing chairlifts down for their safety.Provide leadership and monitor other operators assigned to their lifts.Effectively train operators at their lift stations while also leading by example.Ensure other lift operators at their stations are taking timely breaks and lunches. Schedule breaks and rotate crew members through each station as necessary.Operate ski lifts as assigned, including bumping, scanning, and buttons.Perform daily lift checks, and complete lift logs and accident and incident reports when needed.Coordinate and aid in the setup and maintenance of mazes, ramps, fencing, signage, and loading and unloading areas at their assigned lift station.Maintain OSHA and ANSI requirements for the safety and operations of lifts and lift ramps.Shovel snow, chip ice, sweep chairs, and maintain loading and unloading ramps safely and efficiently.Effectively communicate through authorized channels using resort protocol, including prompt emergency notification.Knowledge, Skills, and Abilities:Must be at least 18 years of age.High School Diploma or equivalent (GED) required.At least one year of lift operations experience is required.Must be available to work at least 3 days per week.Knowledge season pass scanning equipment.Knowledge of lift controls and operations for aerial and surface lifts.Knowledge of lift and ski area safety processes and procedures.Skill in determining possible safety hazards.Completion of the WPR Qualified Climber program prior to first day.Skill in basic machinery.Skill in providing excellent customer service.Ability to read, understand, and comply with all company and departmental policies and procedures.Ability to perform timely and accurate completion of lift logs and incident reports.Ability to regularly work in adverse weather conditions.Ability to frequently walk on slippery, icy, and uneven surfaces.Ability to shovel and transport snow (up to 70 lbs.) for long periods in adverse outdoor conditions.Ability to occasionally lift, push or pull 50 lbs. individually or with assistance.Ability to ski or snowboard safely to and from assigned workstations using company-designated routes. Note: In some instances, employees without fundamental ski or snowboarding ability may be assigned workstations where such abilities are not required.Ability to use hand tools (rakes and shovels) to perform regular maintenance on snow loading/unloading surfaces according to specified standards.