Lift Operator | Full Time Seasonal

Boyne Resorts; New Hampshire; Hybrid; USD 25,000 - 34,000; Full time

Job summary

Boyne Resorts is seeking a Lift Operator to assist guests in getting on and off chair lifts, perform pre-opening inspections, and help maintain snow ramps and work areas. This role requires energy, an outgoing demeanor, and strong guest interaction to ensure a positive experience.

Responsibilities include operating the lift, inspecting equipment, coordinating with other departments, and adhering to safety policies while delivering quality guest service and teamwork throughout the resort.

Qualifications

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Operate the assigned lift under supervision to provide safe uphill transportation for guests and employees.
• Assist with shoveling and raking of snow and ice to maintain ramps, corrals and work areas.
• Inspect the lift prior to operations, including checking switches, chairs, grips and ramps.
• Familiarize with area (lifts and trails) and other departments; assist guests in a courteous manner.
• Follow resort safety policies and guest service expectations; communicate problems to superiors.
• Maintain vigilance for equipment and guest needs; contribute to team safety and cleanliness.

Education

High school diploma or GED

Job description

Overview

Assists guests in getting on and off of chair lifts by operating ski lift including inspection and testing before opening. Must be energetic, outgoing and able to interact with guests in a friendly and fun manner. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.

Responsibilities

• Under the supervision of the Lift Operations Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures and written or verbal instructions to provide safe, quality uphill transportation for guests and employees.
• Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals and work areas.
• Assists with the inspection of the lift prior to operations start up, which includes emptying trash containers, continually checking the status of marker information boards, tissue dispensers, assisting in the daily checking of switches, chairs, grips and maintaining of ramps and corrals.
• Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner.
• Must become familiar with resort's policies, safety policies and guest service expectations.
• Communicates problems to superiors, while showing initiative in handling routine matters and emergencies.
• Continually remains vigilant to the needs of both the equipment and the guests and reacts to those needs in the safest manner while maintaining quality service.
• Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.