Lift Operator

Stratton Mountain Resort; Stratton (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free lift access

Season passes discounts

IKON pass

Medical/dental/vision

401(k) with match

Paid parental leave

Paid time off

Employee discounts

Job summary

Stratton Mountain Resort is seeking a Lift Operator for seasonal roles, with both part-time and full-time opportunities. The position pays $20.00/hr and involves safe, efficient loading and unloading of guests while delivering a first-class mountain experience.

The role requires strong customer service, clear communication, and quick decision-making to ensure guest safety on the lift. Recruitment will run through December, with ongoing training provided.

Qualifications

• Must be at least 18 years old.
• Able to work outside in all weather.
• Must be able to lift 50 pounds.
• Must complete Lift Operation training prior to working.
• Previous lift operation experience is preferred.

Responsibilities

• Greet and assist guests as they board and disembark the lift.
• Respond to guest questions courteously and promptly.
• Follow all lift opening and closing procedures.
• Ensure safety signs, mats, seat pads, and cones are in place and safe.
• Troubleshoot RFID gates and tablet equipment as needed.
• Keep lift buildings and area clean and well-maintained.
• Update signage and clocks to ensure accuracy.
• Open/close maze lanes and assist in maze operations.
• Give clear verbal and non-verbal guidance to guests.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

• Paid sick time, FTO, Vacation

Seasonal

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Position Summary

Additional perks & benefits for year round employees

The lift operator is responsible for orchestrating the safe, efficient and courteous loading and unloading of all guests while riding the ski lift. This involves engaging with and providing a first-class mountain adventure for each and every guest, communicating clearly and making quick decisions to ensure safe operation of the ski lift. This is a seasonal position with part time and full-time opportunities, paid at $20.00/hr.

Recruitment for this role will be ongoing through December.

Essential Duties

• Greet and welcome each guest while loading and unloading the ski lift
• Respond to all guest inquiries in a courteous and friendly manner
• Follow all lift opening and closing procedures
• Ensure all safety signs, mats, seat pads, and safety cones are in place, clear, and safe
• Ability to troubleshoot RFID gates and tablet equipment
• Keep lift buildings and lift area well maintained
• Ensure daily signage is up to date and clocks set properly
• Close and open maze lanes for effective maze operation, assist in maze orchestration
• Give verbal and non-verbal commands as needed to help guide guests
• Must be able to make quick decisions regarding lift speed to ensure guest safety
• Additional duties as assigned

Qualifications, Knowledge, Skill And Ability Requirements

• Must be at least 18 years of age
• Reliable transportation to/from work
• Able to work outside during inclement weather
• Must be able to lift 50 pounds
• Must complete Lift Operation training prior to working
• Ability to communicate and problem solve effectively
• Motivated to provide great customer service
• Previous lift operation experience, preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer