Lift Operations Leader: Year-Round Safety & Training

Boreal group; Truckee (CA); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) matching

Paid time off

Annual bonus incentive program

Skiing privileges

Employee discounts

Career development opportunities

Job summary

Woodward Tahoe, Boreal and Soda Springs, part of Boreal group, is seeking a Lift Operations Manager to lead the Lift Operations team and ensure safe, reliable daily lift operation throughout the season. This full-time, year-round role develops supervisors, manages staffing and budgets, and collaborates across departments to deliver exceptional guest experiences.

The position offers competitive salary, comprehensive health plans, 401(k) matching, paid time off, bonus incentives, and skiing

Qualifications

• 3+ years of progressive experience in lift operations, mountain operations, resort operations, or a related operational environment.
• 2+ years of supervisory or management experience, preferably leading seasonal or high-volume teams.
• Strong understanding of lift operating practices, employee training, safety, and risk management.
• Proven ability to coach employees and develop capable frontline leaders.
• Experience managing schedules, labor, budgets, and department performance.
• Strong communication, organization, decision-making, and problem-solving skills.
• Ability to remain calm and make safety-based decisions in changing weather and operational conditions.
• Experience with lift evacuation, Lift Maintenance, or Patrol operations is a plus.
• Ability to work weekends, holidays, evenings, early mornings, and extended hours during peak operating periods.

Responsibilities

• Lead, coach, and develop Lift Operations employees and frontline leaders, creating a culture of safety, accountability, teamwork, and progression.
• Oversee safe and efficient daily operation of assigned lifts, ticket-checking operations, and Playland Tubing.
• Build staffing plans, schedules, and daily operating plans aligned with visitation, weather, operating needs, and labor budgets.
• Own new-hire, lift-specific, recurrent, and safety training, and maintain required training documentation.
• Ensure operations meet company procedures, applicable California requirements, manufacturer requirements, and other relevant standards.
• Coordinate with Lift Maintenance, Patrol, Grooming, Mountain Operations, Guest Services, and other resort teams around openings, closures, weather events, lift interruptions, and changing conditions.
• Support lift evacuation planning, training, emergency response, incident investigation, and corrective actions.
• Develop and manage the department operating budget, labor, payroll, supplies, equipment, and other operating expenses.
• Use financial, labor, safety, employee, and guest-experience data to improve department performance.
• Maintain a visible presence in the operation and step into frontline and leadership needs when conditions require it.
• Partner with Lift Maintenance during the off-season on appropriate maintenance projects, repairs, inspections, and winter-readiness activities.

Skills

Communication

Organization

Decision making

Problem solving

Coaching

Leadership

Scheduling

Budget management

Job description

Woodward Tahoe, Boreal and Soda Springs, part of Boreal group, is seeking a Lift Operations Manager to lead the Lift Operations team and ensure safe, reliable daily lift operation throughout the season. This full-time, year-round role develops supervisors, manages staffing and budgets, and collaborates across departments to deliver exceptional guest experiences.

The position offers competitive salary, comprehensive health plans, 401(k) matching, paid time off, bonus incentives, and skiing