Lift Operations Lead

Alterra Mountain Company; Solitude (UT); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Season pass

Lift ticket discounts

Food/retail discounts

Medical/dental/Vision

Pro deals

401(k) with match

EAP counseling

Job summary

Alterra Mountain Company is seeking a Lift Operator Lead at Solitude Mountain Resort to supervise loading/unloading, train staff, and ensure safe lift operations for guests of all ages. The role emphasizes strong leadership, adherence to safety guidelines, and delivering an outstanding guest experience in all weather conditions.

The position requires experience as a lift operator, English fluency, and the ability to stand for long periods while working weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Must have 3 seasons experience as a lift operator.
• Operate in English; follow English instructions.
• Complete Solitude Mountain Resort Lift Operator training.
• Able to spend long hours outside in extreme weather.
• Able to stand for long periods of time.
• Willing to work weekends and holidays.
• Must be able to twist, turn, pull, and push up to 50 pounds.
• Must be able to communicate professionally with staff and guests.
• Lead by example.

Responsibilities

• Use good communication with staff and guests.
• Oversee safe, efficient operation of a minimum of 3 lifts and crew.
• Teach lift controls to new operators.
• Load and unload guests of all ages and abilities.
• Monitor for improper loading and respond to emergencies.
• Provide exceptional guest service.
• Maintain loading/unloading ramps and lift mazes.
• Ensure chairs are clear of snow and ramp setup is proper.
• Enforce company policies and procedures.

Skills

Age 18+

Lift operator experience

English proficiency

Outdoor endurance

Standing stamina

Weekend availability

Lifting up to 50 lbs

Guest and staff communication

Lead by example

Job description

JOB TITLE: Lift Operations Lead

DIVISION: Mountain Operations

REPORTS TO: Lift Operations Manager, Lift Operations Supervisor

LOCATION: On Mountain

CLASSIFICATION: Full-Time/Seasonal/Hourly

POSITION:

The Lift Operator Lead is responsible for the loading, transport, and unloading of guests of all ages and abilities, maintaining efficiency of lift mazes and lift loading, adherence to lift operations guidelines, assist in training lift operators on a specific lift, providing break/rotations for lift operators, and providing an outstanding experience for our guests. This position will require additional mandatory training sessions.

Resume required for this position.

SPECIFIC JOB REQUIREMENTS:

• Must be 18 years of age or older
• Must have 3 seasons experience as a lift operator
• Understand and comply with instructions given in English
• Complete Solitude Mountain Resort Lift Operator training
• Able to spend long hours outside in extreme weather
• Able to stand for long periods of time
• Willing to work weekends and holidays
• Must be able to twist, turn, pull, and push up to 50 pounds
• Must be able to verbally give directions, answer questions, and communicate professionally with personnel and guests
• Must be able to use ramp and maze maintenance tools safely and efficiently
• Must provide own snow boots, pants and gloves.
• Lead by example

JOB DUTIES AND RESPONSIBILITIES:

• Use good communication skills and professionalism with staff and guests
• Will be responsible and accountable for the safe and efficient operation with a minimum of 3 lifts and crew.
• Knowledgeable of all controls and operational characteristics of each assigned lift and be able to teach these skills to new lift operators
• Load and unload guests of all ages and abilities
• Remain alert for guests improperly loading and unloading and other unexpected developments
• Act appropriately in emergencies
• Provide exceptional guest service
• Maintain loading and unloading ramps
• Ensure chairs are clear of snow and ready for loading
• Ensure and maintain the proper set up of the lift mazes, perimeter fencing, slow signs, and baffles.
• Comply with and enforce company policies and procedures
• Ensure lift logs are filled out properly and completely
• Keep work areas clean, organized, and clear of recognizable hazards
• Participate in training of new staff
• Oversee the lift operators on a specific lift on a daily basis.
• Provide positive feedback and coaching when needed in a timely and professional manner
• Use the proper chain of command when communicating with other departments
• Use good leadership skills when working with staff

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.