Lift Operations Attendant

LOST VALLEY MANAGEMENT LLC; Auburn (ME); On-site; USD 17,000 - 28,000; Full time

Job summary

Lost Valley Management LLC is seeking a Lift Operations Attendant to assist guests with loading at the lifts, maintain the loading area, and monitor lift operation throughout the day.

Responsibilities include ticket checks, reporting issues to the supervisor, and performing morning setup to ensure readiness for operation the next day. Must be 18+, with strong customer service and a positive attitude.

Qualifications

• Must be 18+ years old.
• High School Diploma or GED preferred.
• Knowledge of lift policies for employees and guests.
• Good work ethic, dependability and customer service skills.
• Professional and positive attitude.

Responsibilities

• Aid guests in the lift-loading process via explanation and “bumping” chairs.
• Maintain surface of loading area and maze throughout the day.
• Monitor lift to ensure proper function and be vigilant for problems.
• Check lift ticket/season pass before loading.
• Notify supervisor if problems or incidents are detected.
• Perform morning pre-operational setup of assigned lift.

Skills

Customer service

Communication

Dependability

Safety awareness

Guest assistance

Education

High School Diploma or GED

Job description

Job purpose

The Lift Operations Attendant’s primary duty is to care for operations at the loading stations of the lifts at Lost Valley including passenger loading, ramp/maze maintenance, and ticket checking, etc.

Duties and responsibilities

• Aid guests in the lift-loading process via explanation and “bumping” chairs
• Maintain surface of loading area and maze throughout the day
• Monitor lift throughout the day to ensure proper function and be vigilant for potential problems or issues
• Check lift ticket/season pass of all passengers prior to loading
• Notify Lift Ops Manager or Supervisor if the possible problem is detected, or there is an incident of any kind
• Perform morning pre-operational setup of assigned lift, including snow removal, ramp maintenance, maze setup, etc.
• Complete all morning pre-operational checks
• Ensure all shut-down procedures are followed, no passengers left on the lift, and that lift is ready to operate the next day
• Maintain cleanliness of lift return terminal shack and any other work areas
• Any other tasks assigned

Qualifications

• Must be 18+ years old
• High School Diploma or GED preferred
• Knowledge of all lift policies for employees and guests
• Good work ethic, dependability, and excellent customer service & communication skills
• Professional and positive attitude

Working conditions

The Lift Operations Attendant position is based both inside and outside and is exposed to temperature extremes (above 85 degrees and below 20 degrees), sun and wind exposure, inclement weather (rain, snow, ice) and high altitudes (10,500+ feet).

Physical requirements

Must be able to walk on even/uneven/slippery terrain, climb/descend even/uneven/slippery terrain, climb/descend stairs, stand and/or sit for long periods of time, bend, stoop, reach, push, pull, lift objects which may be heavy, etc.