Lift Experience Lead: Mountain Ops & Guest Service

Vail Resorts; Truckee (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain Perks: Free passes

Employee discounts on lodging, food, 4

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional 개발

Referral Program

Job summary

Vail Resorts in the United States is seeking a Lift Experience Team Lead for the 2026/2027 winter season. You will oversee lift operations, lead a team of operators, and ensure safe and efficient guest service on the mountain.

The role requires 1–2 years of lift operations experience, strong English communication, and the ability to work outdoors in varying weather. Starting wage ranges from $22.00 to $29.22 per hour with full-time hours available.

Qualifications

• High School Diploma or GED required.
• 1–2 years lift or mountain operations experience preferred.
• Must be fluent in English and able to work outdoors in all weather.

Responsibilities

• Lead daily lift operations and scheduling of staff.
• Coach operators and scanners, monitor performance, provide feedback.
• Ensure safety policies and laws are followed for guests.
• Collaborate with ski patrol and maintenance to resolve issues.
• Maintain clean, organized workstations and manage guest inquiries.

Skills

Leadership

Communication

Teamwork

Customer service

Flexibility

Education

High School Diploma or GED

Tools

None

Job description

Vail Resorts in the United States is seeking a Lift Experience Team Lead for the 2026/2027 winter season. You will oversee lift operations, lead a team of operators, and ensure safe and efficient guest service on the mountain.

The role requires 1–2 years of lift operations experience, strong English communication, and the ability to work outdoors in varying weather. Starting wage ranges from $22.00 to $29.22 per hour with full-time hours available.