LifeWear Retail Associate — Customer Experience Pro

FAST RETAILING CO., LTD.; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee discount

Paid time off

Job summary

UNIQLO in Washington, DC is seeking a Full Time Sales Associate to deliver exceptional customer service by listening to needs, guiding product selections and closing sales. The role reports to the Store Manager and requires strong communication and product knowledge to meet customer expectations.

Responsibilities include maintaining brand standards, handling shipments, assisting with cashier duties, and supporting management on store operations.

Qualifications

• Strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand for long periods of time and lift or carry objects up to 25 pounds.
• Ability to maneuver around the sales floor and stockroom, with repetitive bending and standing.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Proactively manage customer needs and exceed expectations by using the UNIQLO service standard and following company principles.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipments and ensure merchandise is on the floor in full size runs.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policies and notify management of infractions.
• Assist with special projects as assigned by management.

Job description

UNIQLO in Washington, DC is seeking a Full Time Sales Associate to deliver exceptional customer service by listening to needs, guiding product selections and closing sales. The role reports to the Store Manager and requires strong communication and product knowledge to meet customer expectations.

Responsibilities include maintaining brand standards, handling shipments, assisting with cashier duties, and supporting management on store operations.