LifeSpa-Coordinator

Life Time Inc.; Goodyear (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Life Time Inc. is looking for a dedicated LifeSpa Coordinator in Goodyear, Arizona. This role involves answering calls, scheduling appointments, and providing exceptional service to our members. The ideal candidate will have a high school diploma and at least one year of customer service experience, along with CPR certification within 30 days of hire.

You will assist in explaining products and services and maintaining a pleasant attitude at all times. Join Life Time for an inclusive and supportive work environment.

Qualifications

• 1 year of customer service experience required.
• CPR and AED certification within 30 days of hire.
• Ability to lift up to 50 pounds.

Responsibilities

• Answer incoming calls and schedule appointments professionally.
• Explain Life Spa products and assist guests with needs.
• Complete outgoing confirmation and appointment calls.

Skills

Customer service

Communication

Knowledge of Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties And Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

• 1 year of receptionist experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.