Lifecycle Technical Project Manager

SoFi; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Benefits at SoFi

Job summary

SoFi is seeking a Technical Project and Program Manager to oversee the development and implementation of Lifecycle Marketing projects. This role requires a technical background to manage overall project responsibilities while collaborating with Product and Engineering teams.

You will act as a technical consultant, help document requirements, and ensure that marketing tools and data capabilities align with program goals.

Qualifications

• 3+ years of experience in technical project management with a focus on marketing technology, tools, and platforms.
• Knowledge of digital marketing channels and their associated tech competencies (HTML, CSS, SQL, scripting languages).
• Ability to work with engineering teams to facilitate acceptance criteria and other technical details.
• Proven track record of effective time/project management with multitasking and meeting deadlines.
• Ability to collaborate with remote teams.

Responsibilities

• Act as an internal technical consultant to ensure Lifecycle Marketing teams leverage tools and technology capabilities in their campaign strategies.
• Contribute toward documentation used by development and operations teams.
• Identify, scope, and prioritize Lifecycle Marketing tech and data needs across select lines of business.
• Partner with Product and Engineering teams to articulate requirements.
• Contribute to product definition and documentation to ensure outputs meet expectations.
• Assist in communication, evangelism, and training on new tools, features, and capabilities.
• Collaborate with other Lifecycle TPMs.

Skills

Technical project management

Marketing technology

Remote collaboration

Time management

Cross-functional collaboration

Tools

Braze

Sparkpost

Datagrip

Athena

Amplitude

M-particle

Job description

Who we are:

Shape a brighter financial future with us.

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.

The role

Technical Project and Program Managers manage the development and implementation process of a company’s products and services. They do not have responsibility over product development, but this role does require a technical background in order to complete overall project management responsibility.

What you’ll do:

• Act as an internal technical consultant to ensure Lifecycle Marketing teams are fully leveraging tools and technology capabilities in their campaign and program strategies
• Contribute toward documentation that will be utilized by development and operations specialists on the Lifecycle Marketing team
• Identify, scope, and prioritize Lifecycle Marketing tech and data needs across select lines of business
• Partner with various Product and Engineering teams to fully articulate and clarify requirements
• Contribute to product definition and requirement documentation processes, ensuring that Lifecycle Marketing outputs deliver against expectations
• Assist in communication, evangelism, and training on new tools, features, and capabilities
• Collaborate regularly with other Lifecycle TPMs

What you’ll need:

• 3+ years of experience in technical project management – with a focus on marketing technology, tools, and platforms
• Knowledge of digital marketing channels and their associated tech competencies (i.e. HTML, CSS, SQL, scripting languages, etc)
• Ability to work with engineering teams to facilitate acceptance criteria and other technical details
• Proven track record of effective time/project management – ability to multitask & prioritize to ensure project deadlines are met and/or deliverables are provided on time
• Ability to collaborate with remote teams

Nice to have:

• Previous digital/lifecycle marketing experience
• Previous finance or tech industry experience
• Product management experience
• Prior experience with Braze, Sparkpost, Datagrip, Athena, Amplitude, M-particle

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [e-mail].

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.