Lifecycle Support Analyst

Leidos; United States; On-site; USD 82,550 - 149,225; Full time

Benefits offered by this job

Paid Time Off

401K with 6% company match

Flexible Schedules

Discounted Stock Purchase Plans

Technical Upskilling

Education and Training Support

Parental Paid Leave

Job summary

Leidos is seeking a Lifecycle Support Specialist to work in their Intel Sector's Cyber & Analytics Business Area. This role involves providing hardware and software management support, focusing on aspects like maintenance, licensing, and lifecycle documentation. The ideal candidate will have extensive experience in data management and government purchasing.

This position requires a Bachelor's degree and a minimum of 8 years of relevant experience, with a clearance of TS/SCI required. Unique benefits include competitive PTO, 401K options, and a commitment to non-discrimination.

Qualifications

• 8+ years of relevant experience in government purchasing and data management.
• Detail-oriented with strong organizational skills.
• 3+ years in government hardware/software management.

Responsibilities

• Provide hardware and software control, tracking, and management support.
• Research and update lifecycle information for hardware/software.
• Support continuous process improvement.

Skills

Data management

Quality control

Interpersonal skills

Organizational skills

Agile methodologies

Problem-solving

Education

Bachelor's Degree in Information Technology, Business, or related field

Job description

Lifecycle Support Specialist

Leidos has an exciting and challenging opportunity for a Lifecycle Support Specialist in our Intel Sector's Cyber & Analytics Business Area (CABA). The role is focused on Security Engineering, Computer Network Operations, Mission Software, Analytical Methods and Modeling, Signals Intelligence, and Cryptographic Key Management. Our competitive benefits include Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, and Parental Paid Leave.

Job Summary

Leidos is looking for a self‑motivated Lifecycle Support Analyst to join a high‑performing Agile team using the Scaled Agile Framework (SAFe). The program provides system engineering, development, test, integration, and operational support to a large, fast‑paced operation, infusing new technology and adding advanced capabilities while continuing to support an ongoing operational system. The selected individual will work with multiple technical teams to support a large, complex hardware/software system distributed across geographic locations and diverse configurations.

Primary Responsibilities

• Provide hardware and software control, tracking, and management support.
• Research and update hardware maintenance, software support, and license information, and maintain supporting documentation.
• Research and update lifecycle information for hardware and software, including End of Life, End of Life Support, and End of Sale status.
• Generate reports or provide data to support technical team requests.
• Support continuous process improvement and validation of data within the Hardware and Software Data Management System.
• Provide back‑up support for the Contractor Acquired Property (CAP) report.

Basic Qualifications

• Bachelor's Degree in Information Technology, Business, or a related field, and at least 8 years of relevant experience. Additional experience may be substituted for a degree.
• Must have at least 8 years of government purchasing, data management, hardware/software management, and quality control experience.
• Must have at least 3 years of experience in several of the following areas:
  • Hands‑on experience performing data management and maintenance support for large scale systems.
  • Experience with software licenses and support.
  • Experience with hardware warranties and maintenance.
  • Government Hardware/Software purchasing experience.
  • Experience working directly with technical teams to gather and document information related to the lifecycle of hardware equipment and software.
• Must be detail‑oriented and able to handle time‑sensitive tasking in a fast‑paced environment.
• Must possess strong organizational and interpersonal skills and excellent written and oral communication skills.
• Must be self‑motivated and proactive to independently and effectively plan and prioritize tasks.
• Must be diligent, thorough, and willing to research and troubleshoot until a problem is resolved.
• Must possess a positive attitude and excellent people skills.

Clearance Required

• Must have TS/SCI with Polygraph.

Preferred Qualifications

• Experience working in an Agile development environment.
• Hands‑on System Administration/help desk experience related to hardware and software maintenance.
• Extensive, formal Quality Assurance or Configuration Management experience on a large technical system.
• Experience establishing, documenting, and implementing processes and process improvements.
• Experience working with financial data.

Pay Range

Pay Range $82,550.00 – $149,225.00

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.