Lifecycle Specialist

Caterpillar; Tucson (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

Caterpillar is seeking a Lifecycle Specialist to join the Electric Rope Shovel team in Tucson, AZ. You will shape aftermarket strategies, manage parts availability across ~10,000 serviceable parts, and focus on ~150 critical components to improve uptime and customer value.

You will collaborate with dealers, engineering, and supply chain to optimize stocking, service readiness, and lifecycle improvements, while contributing to warranty and CPI initiatives to enhance reliability.

Qualifications

• Experience managing parts availability, inventory planning, and service readiness for large mining equipment.
• Ability to work with dealers, engineering, supply chain, manufacturing and product support teams.
• Knowledge of warranty analysis, BIQ, and CPI initiatives to improve reliability.

Responsibilities

• Lead lifecycle management and aftermarket support strategies for Caterpillar's Electric Rope Shovel and Dragline products, ensuring parts availability and customer uptime.
• Manage inventory planning and monitoring for serviceable parts, with a focus on 150 critical components essential to machine performance.
• Develop regional stocking strategies to optimize inventory investment and ensure critical parts availability.
• Partner with Caterpillar dealers and cross-functional teams to drive service readiness and lifecycle planning.
• Support Machine Centerline updates by implementing product improvements and service interval changes.
• Analyze supply chain, inventory, and performance data to identify improvements and build business cases.
• Drive quality and reliability improvements through warranty analysis and CPI projects.
• Collaborate with engineering, manufacturing, supply chain, and dealer organizations to maximize machine availability.

Skills

Lifecycle management

Inventory planning

Aftermarket support

Cross-functional teams

Job description

Career Area

Supply Chain and Logistics

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we're building a better world, and we are looking for an analytical, results-driven Lifecycle Specialist to join our Electric Rope Shovel team in Tucson, Arizona. In this role, you will help shape and support the aftermarket strategy for some of the largest and most complex mining machines in the world. As part of the lifecycle organization, you will be responsible for parts availability, inventory planning, service readiness, and product support throughout the life of the machine, helping customers maximize uptime and productivity.

This position plays a critical role in managing approximately 10,000 serviceable parts across the Electric Rope Shovel and Draglines portfolio , with a focused responsibility on roughly 150 critical components including gearboxes, electronics, wire ropes, undercarriage systems, and other major machine assemblies. You will develop inventory strategies that determine what parts should be stocked, where they should be located, and in what quantities to support regional customer demand. Working closely with dealers, engineering, supply chain, manufacturing, and product support teams, you'll provide strategic recommendations that improve serviceability, reduce downtime, and enhance the customer experience.

In addition to aftermarket planning, you will support Machine Centerline initiatives that introduce product improvements, major component upgrades, and design changes intended to enhance machine performance and reduce Total Cost of Ownership (TCO). You will help ensure documentation, service intervals, and dealer communications are aligned with evolving product service strategies. This role also contributes to warranty, Built In Quality (BIQ), and Continuous Product Improvement (CPI) initiatives by analyzing warranty claims, supporting field alerts, and helping develop solutions that improve product reliability and customer satisfaction.

Additional Information

• Location: Tucson, AZ
• Travel requirement: Up to 10% (domestic and international).
• Domestic relocation assistance is not available .
• Visa sponsorship is not available for this position.

What You'll Do

Lead lifecycle management and aftermarket support strategies for Caterpillar's Electric Rope Shovel and Dragline products, ensuring parts availability and customer uptime.

Manage inventory planning and monitoring for serviceable parts, with a focus on 150 critical components essential to machine performance.

Develop regional stocking strategies and recommendations that optimize inventory investment while ensuring critical parts are available when and where customers need them.

Partner with Caterpillar dealers and cross-functional teams to drive service readiness, lifecycle planning, and aftermarket support initiatives.

Support Machine Centerline updates by implementing product improvements, major component upgrades, service interval changes, and documentation changes that enhance reliability and reduce TCO.

Analyze supply chain, inventory, and operational performance data to identify improvement opportunities, develop business cases, and support strategic decision-making.

Drive quality and reliability improvements through warranty analysis, Built-In Quality (BIQ) initiatives, field alerts, and Continuous Product Improvement (CPI) projects.

Collaborate across engineering, manufacturing, supply chain, product support, and dealer organizations to execute lifecycle strategies that maximize machine availability and customer value.

What Makes This Role Exciting

Own the aftermarket strategy for industry-leading mining equipment. Play a critical role in supporting Caterpillar's Electric Rope Shovel fleet throughout its lifecycle, helping customers maximize machine availability and performance.

Drive critical parts and inventory decisions. Develop stocking strategies for thousands of serviceable parts, including approximately 150 mission-critical components that directly impact customer uptime and operational success.

Influence product improvements and lifecycle planning. Partner with engineering teams on Machine Centerline initiatives, major component upgrades, and service interval strategies that improve reliability and reduce TCO.

Make a global impact through dealer and customer support. Collaborate with Caterpillar dealers worldwide to ensure the right parts, service recommendations, and lifecy