A dynamic SaaS company in San Francisco is seeking a Senior Engineering Manager to lead the Lifecycle Management team, which is crucial for customer interactions and product execution. The role emphasizes strong leadership, agile project management, and a hands-on approach to solving technical challenges. Candidates should have extensive software engineering experience, ideally within a product-focused SaaS environment, and be comfortable interacting directly with customers. This position offers competitive compensation, benefits, and equity opportunities.
Qualifications
7+ years of software engineering experience with 3+ years managing engineering teams.
Experience with high-performing agile teams delivering in two-week sprints.
Familiarity with Salesforce ecosystem and ability to triage platform issues.
Responsibilities
Lead the Lifecycle Management Scrum Team and ensure high-quality delivery.
Manage a distributed team across multiple time zones.
Be the point of contact for customer escalations and drive root cause analysis.
Skills
Software engineering experience
Strong Scrum leadership
Salesforce platform familiarity
Customer-facing composure
Bias for action
AI-assisted development tools usage
Job description
A dynamic SaaS company in San Francisco is seeking a Senior Engineering Manager to lead the Lifecycle Management team, which is crucial for customer interactions and product execution. The role emphasizes strong leadership, agile project management, and a hands-on approach to solving technical challenges. Candidates should have extensive software engineering experience, ideally within a product-focused SaaS environment, and be comfortable interacting directly with customers. This position offers competitive compensation, benefits, and equity opportunities.