Lifecycle Manager, Hydrolox Systems

Intralox; New Orleans (LA); On-site; USD 90,000 - 140,000; Full time

Job summary

Intralox seeks a Life Cycle Manager to own the full life cycle of Hydrolox systems—from installation through maintenance, upgrades, and long-term support. You will act as the primary customer partner, driving reliability, uptime, and aftermarket growth through technical leadership and service execution.

Working with customers and internal teams, you will identify opportunities to improve performance, expand service offerings, and strengthen long-term partnerships, while delivering training and

Qualifications

• Bachelor's degree in Engineering or equivalent experience.
• 5+ years of experience in field service, commissioning, maintenance, project management, life cycle management, or related industrial roles.
• Experience managing customer relationships in industrial, OEM, service, or aftermarket environments preferred.
• Strong knowledge of industrial mechanical and electrical systems.
• Ability to interpret technical drawings and documentation.
• Experience with industrial equipment installation, commissioning, maintenance, and troubleshooting.
• Understanding of reliability, asset management, and preventive maintenance principles.
• Strong analytical and problem-solving skills.
• Working knowledge of PLCs, drives, motors, and industrial control systems preferred.

Responsibilities

• Serve as the primary point of contact for Hydrolox customers throughout the equipment life cycle.
• Lead installation, commissioning, startup, maintenance, troubleshooting, and repair activities.
• Develop and execute life cycle service plans focused on safety, reliability, and uptime.
• Coordinate engineering, suppliers, subcontractors, and service providers to support customer needs.
• Build strong customer relationships and identify opportunities for service agreements, upgrades, retrofits, modernization projects, and spare parts strategies.
• Monitor system performance and recommend improvements that enhance operational efficiency and asset longevity.
• Deliver customer training and technical support, both onsite and remotely.
• Collaborate with engineering teams to drive product improvements and share field learnings.
• Support the development and continuous improvement of Hydrolox life cycle services, tools, and processes.

Skills

Project management

Customer relations

PLC knowledge

Electrical systems

Maintenance

Troubleshooting

Education

Bachelor's degree in Engineering

Tools

Rockwell Automation

Allen-Bradley

Industrial control

Job description

Intralox seeks a Life Cycle Manager to own the full life cycle of Hydrolox systems—from installation through maintenance, upgrades, and long-term support. You will act as the primary customer partner, driving reliability, uptime, and aftermarket growth through technical leadership and service execution.

Working with customers and internal teams, you will identify opportunities to improve performance, expand service offerings, and strengthen long-term partnerships, while delivering training and