Lifecycle Account Manager for US Marketing Agency (Remote)

Paired; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A global staffing agency is seeking a Lifecycle Account Manager to lead client accounts and oversee email and SMS campaigns. The role requires strong organization, communication, and Klaviyo expertise. Join a creative-first agency culture with top-tier DTC brands and enjoy a remote-friendly environment with competitive salary.

Benefits

Remote-friendly environment

Creative-first agency culture

Less micromanaging, more freedom

Talented Design Team

Competitive salary in USD gross/month

Qualifications

• 3+ years in retention/email marketing or lifecycle strategy.
• Proven experience managing multi-channel lifecycle strategies.

Responsibilities

• Owning 4–6 client relationships and driving campaign execution.
• Conducting final reviews of emails and flows before delivery.
• Proactively managing workflows in ClickUp.

Skills

Organization

Communication

Attention to Detail

Education

Klaviyo Expert Certified

Tools

ClickUp

Figma

Google Suite

Slack

Job description

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.

We’re hiring a hands-on, detail-oriented, and marketing-obsessed Lifecycle Account Manager to lead client accounts, own retention strategies, and oversee flawless delivery across email and SMS.

Our client is a high-performance email marketing agency serving bold, design-led DTC brands. From cult-favorite wellness startups to breakout fashion and lifestyle names, our clients demand top-tier strategy, visuals, and execution — and we deliver. Every campaign is polished. Every flow is intentional.

You’re not here to delegate and disappear!
You’ll be deeply involved in ClickUp, Figma links, copy reviews, flow logic, and campaign timelines — working closely with designers, copywriters, and strategists to push deliverables across the finish line.

This role demands strong instincts, exceptional organization, and expert-level knowledge of Klaviyo, email flows, and lifecycle strategy.

You’re the one who knows the why and the how.
Responsibilities include:

• Owning 4–6 client relationships and driving end-to-end campaign and flow execution
• Translating strategy into deliverables and ensuring timelines, quality, and scope stay tight
• Proactively managing workflows in ClickUp and keeping internal teams aligned
• Conducting final reviews of emails and flows before client delivery (visual, copy, tech)
• Creating and managing campaign sending calendars, flow build timelines, and rollout plans
• Serving as the retention lead in client calls, providing strategic insights and performance insights
• Auditing and QA of Klaviyo flows — supporting troubleshooting and light build work when needed
• Proactively identifying growth opportunities across accounts, from segmentation to A/B testing to upsell strategies

• 3+ years in retention/email marketing or lifecycle strategy, ideally in an agency capacity
• Klaviyo Expert Certified (mandatory) — fluency in the platform and ability to troubleshoot or build when needed
• English skills C1-C2!
• Proven experience managing multi-channel lifecycle strategies (email/SMS) for DTC/eCommerce brands
• Background in agency or fast-paced client-facing roles
• Exceptional communication skills — clear, timely, polished
• Operate with ownership, urgency, and extreme attention to detail
• Strong working knowledge of ClickUp, Figma, Google Suite, and Slack
• Deep understanding of email flows — from structure and filtering to segmentation

Bonus Points

• Graphic Design Skills
• Strong Copywriting Ability
• Experience Running SMS Marketing
• Involvement in A/B testing strategies and implementation
• Familiarity with Attentive, Postscript, and Shopify
• Tasteful, elevated sense of brand aesthetics and tone

Why Join

• Work with top-tier DTC brands, not churn-and-burn Shopify clients
• Creative-first agency culture with high internal standards
• Less micromanaging, more freedom, more ownership
• Talented Design Team
• Remote-friendly environment
• Full-time contractor role
• Competitive salary in USD gross/month