LifeCafe Supervisor

Life Time Inc.; Franklin (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, delivering a high-quality member experience while motivating staff to maintain excellent customer service.

The role requires oversight of food quality, service speed, and positive guest experiences. Responsibilities include managing shift schedules, acting as a daily leader for the team, ensuring proper food prep and professional service, and handling staff recommendations with the Manager.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 30 days of hire.
• ServeSafe certification within 60 days of hire.
• Ability to lift more than 20 lbs repeatedly.
• Ability to stand and move around the cafe for extended periods.
• Night and weekend availability as business needs require.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules based on traffic flow.
• Acts as daily shift leader by providing a high level of customer and team support.
• Ensures team members prepare menu items correctly and serve customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly and efficiently to member questions, comments, and concerns.

Skills

Team leadership

Customer service

Shift planning

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties And Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.