LifeCafe Supervisor

Life Time Inc.; Franklin (VA); On-site; USD 48,000 - 60,000; Full time

Job summary

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations at our LifeCafe location. You will motivate staff, ensure a high-quality member experience, and monitor food quality and service speed to maintain guest satisfaction.

The role requires scheduling adjustments, leadership presence on the floor, and collaboration with management. CPR/AED and ServeSafe certifications are required within designated timelines, with weekend availability often needed.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within first 30 days of hire.
• ServeSafe certification within first 60 days of hire.
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Night and weekend availability based on business needs.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules based on traffic flow.
• Acts as daily shift leader, providing support to customers and the team.
• Ensures menu items are prepared correctly and served professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly and effectively to member questions and concerns.

Skills

Customer service

Leadership

Team coordination

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties and Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow

• Acts as daily shift leader by providing a high level of customer and team support

• Ensures team members prepare menu items correctly and service customers in a professional manner

• Provides promotion and disciplinary recommendations to the Manager

• Manages light food prep responsibilities

• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.