Life Science Engineer (Level 2)

Renovo Solutions; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Renovo Solutions is seeking a Life Science Engineer II to perform maintenance and repairs on research and manufacturing equipment. Ideal candidates will have experience with life science laboratory instruments and a background in analytical chemistry.

This role offers a structured development path within the healthcare technology management sector, along with mentorship and training to advance employees' careers. Applicants should possess strong communication skills and a commitment to customer service.

Qualifications

• 1-3 years of experience with life science laboratory equipment.
• Experience working in a GxP regulated environment preferred.
• Exceptional organizational and administrative skills.

Responsibilities

• Perform planned maintenance and repairs on laboratory instruments.
• Communicate with customers about work performed and follow-up plans.
• Train and mentor colleagues on HPLC/UPLC device maintenance.

Skills

Analytical chemistry equipment operation

Life science laboratory equipment experience

Customer service

Excellent communication skills

Education

H.S. Diploma or equivalent

Bachelor’s Degree in Chemistry, Biochemistry, Engineering

Tools

Microsoft Excel

Job description

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.

Summary

A Life Science Engineer II performs and documents scheduled maintenance and repair services on research and manufacturing equipment at pharmaceutical facilities. This includes preventative maintenance, calibration, and validation of equipment ranging from simple devices such as water purification, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers to high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, or equivalent instruments.

What you will do

• Performs planned maintenance, repairs, and other verification/qualification services on a variety of laboratory multi-vendor instruments
• Installs and optimizes hardware/software/network products and configurations at customer sites
• Manages customer relationships by communicating work performed and providing a follow-up plan as needed
• Provides accurate and timely completion of service reports, expense reports and other administrative tasks
• Communicates and escalates repair diagnostic and information with supervisor and other internal personnel to expedite repairs
• Provides a communication link between the customer and supervisor to help ensure that effective service is provided to the customer
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
• Escalates to management challenging service events in an efficient manner and develops a plan for resolution
• Trains and/or mentors Life Science Engineer colleagues on maintenance of HPLC/UPLC devices
• Performs other duties as assigned by your Manager, including escorting vendors

Qualifications

• Experience operating analytical chemistry or related equipment required
• 1-3 years’ experience with life science laboratory equipment (e.g. water purification, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers, high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, or equivalent instruments)
• Experience working in a GxP regulated environment preferred

Education/Special Training

• H.S. Diploma or equivalent required
• Bachelor’s Degree in Chemistry, Biochemistry, Engineering or related degree preferred
• Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and workload
• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team

Safety Requirements

• Abide and follow our Injury & Illness Prevention Program
• Maintain a safe working environment for self and others if they come in contact within the laboratory area in accordance with the facility’s policies
• Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
• Ontime completion of safety trainings assignments

Classification

FLSA: Non-Exempt

Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.

Additional Requirements

• Minimum of 3 years of experience in the Life Science / Research industry preferred.
• Minimum of 5+ years of supervisory experience preferred.
• Exceptional organizational and administrative skills required.
• Excellent written and verbal communication skills required.
• Proficient in Microsoft Office products, with emphasis in excel.

Required Work Hours

Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required.