Life-Saving EMS Dispatcher — 24/7 Critical Calls

911 Emergency Communications; Broken Arrow (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Broken Arrow, OK seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate response priorities.

You will follow approved medical dispatch protocols, provide caller instructions when needed, and relay critical information to responders.

Candidates typically need a high school diploma; CPR certification and EMD certification may be required; some agencies offer sponsored training and overtime opportunities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent (EMD may be required)

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Broken Arrow, OK seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate response priorities.

You will follow approved medical dispatch protocols, provide caller instructions when needed, and relay critical information to responders.

Candidates typically need a high school diploma; CPR certification and EMD certification may be required; some agencies offer sponsored training and overtime opportunities.