Life-Saving EMS Dispatcher | 24/7 Call Center

Emergency Telecommunicator Services; Wing (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Wing, ND, seeks skilled Emergency Medical Dispatchers to handle urgent calls, gather patient and incident information, and set response priorities using approved protocols.

You will provide authorized pre-arrival instructions when trained, coordinate ambulance resources, document calls, and participate in quality reviews. A high school diploma and EMS certification requirements apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Wing, ND, seeks skilled Emergency Medical Dispatchers to handle urgent calls, gather patient and incident information, and set response priorities using approved protocols.

You will provide authorized pre-arrival instructions when trained, coordinate ambulance resources, document calls, and participate in quality reviews. A high school diploma and EMS certification requirements apply.