Life-Saving EMS Dispatcher — Critical Call Center Pro

Emergency Telecommunicator Services; Stanton (ND); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance program

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers in Stanton, ND. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance resources in line with established protocols.

Applicants typically hold a high school diploma; certification as an EMT or EMD may be required prior to appointment. Ongoing training, background checks, and medical dispatch certifications are common prerequisites.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers in Stanton, ND. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance resources in line with established protocols.

Applicants typically hold a high school diploma; certification as an EMT or EMD may be required prior to appointment. Ongoing training, background checks, and medical dispatch certifications are common prerequisites.