Life-Saving Emergency Medical Dispatcher

911 Emergency Communications; Boise (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Boise, ID is seeking an Emergency Medical Dispatcher to handle medical calls, verify location details, and coordinate ambulance resources according to protocol. The role requires a high school diploma or equivalent; CPR and Emergency Medical Dispatcher certification may be required depending on vacancy terms.

Overnight, weekend, and holiday coverage are common, with variable shifts.

Qualifications

• High school diploma or equivalent commonly required; sponsorship training possible.
• CPR certification may be required; EMT/paramedic credentials not universal and depend on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Boise, ID is seeking an Emergency Medical Dispatcher to handle medical calls, verify location details, and coordinate ambulance resources according to protocol. The role requires a high school diploma or equivalent; CPR and Emergency Medical Dispatcher certification may be required depending on vacancy terms.

Overnight, weekend, and holiday coverage are common, with variable shifts.