Life Safety Service Representative, Suppression

YDU JC Air Cond & Ref Inc.- Dubai; Town of Rochester (NY); On-site; USD 53,000 - 82,000; Full time

Benefits offered by this job

Full benefits package

Competitive bonus plan

Job summary

Johnson Controls is seeking a Suppression Sales Representative to protect customers by selling fire suppression systems and related products across various occupancies.

You will manage field sales, develop value propositions, coordinate designs and contracts, and work with multiple teams to exceed sales objectives and ensure customer satisfaction.

Qualifications

• Associate's degree in technical or business discipline or equivalent experience in fire suppression.
• 1–3 years of sales experience with a proven track record, or recent college graduate with relevant internships.
• Excellent communication, presentation, and persuasive skills.
• Ability to work independently and as part of a team, meet quotas, and manage time effectively.
• Experience with MS Office; familiarity with a CRM system is a plus.

Responsibilities

• Field sales of suppression systems and services to assigned customer base.
• Manage the entire sales process from opportunity uncovering to closing and post‑sale support.
• Collaborate with cross‑functional teams to meet customer needs and deliver solutions.
• Develop sales strategies, prepare proposals, and coordinate delivery and installation.
• Maintain accurate records of activities and pursue repeat business with customers.

Skills

Sales experience

Communication skills

MS Office

CRM experience

Education

Associate's degree or equivalent

Tools

CRM tool

Job description

About the Company

Johnson Controls is a global leader in thermal management, energy efficiency, and building systems.

What We Offer

• Competitive salary and bonus
• Paid vacation, holidays, sick time – 15 days vacation first year
• Comprehensive benefits package including 401(k), medical, dental, vision
• On-the-job and cross-training opportunities
• Collaborative team environment
• Zero Harm safety policy
• Employee discount programs (The Loop by Perk Spot)

Job Summary

The Suppression Sales Representative protects customers by selling fire suppression systems and products, focusing on clean agent systems, wet and dry chemical systems, and gas systems across various occupancies.

Responsibilities

• Field sales of suppression systems, products, and services to assigned customer base.
• Manage the entire sales process: uncover opportunities, develop solution/value proposition, prepare designs, create contracts, negotiate terms, close deals, and provide ongoing customer service.
• Collaborate with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Specialize by project type, customer type, or sales strategy as needed.
• Determine customer needs and develop a sales strategy to showcase company products.
• Close sales to meet/exceed sales plan objectives and build an active proposal backlog.
• Assume account management responsibilities: providing coordination of services (installation, training) and ensuring customer satisfaction.
• Develop financial justifications, prepare proposals, present, and follow‑up for successful closing.
• Coordinate delivery and installation; investigate and resolve customer issues concerning dates, billing, financing.
• Maintain accounts via regular contact to pursue additional sales.
• Conduct market investigations within assigned territory, forecast sales, and support new applications.
• Perform building surveys to support estimates.
• Maintain accurate records of all sales‑related activities and submit required reports, expenses, competitive activity, and correspondence.
• Develop positive ongoing relationships with customers to ensure loyalty.
• Support the Service Department in achieving customer excellence and generate leads for service or upgrades.

Qualifications

• Associate's degree in a technical or business discipline or equivalent experience in fire suppression.
• 1‑3 years of sales experience with a proven track record, or recent college graduate with 1‑2 extracurricular activities or internships demonstrating entrepreneurial/leadership abilities.
• Excellent communication, presentation, and persuasive skills.
• Ability to handle varied sales situations, work independently with limited supervision, and collaborate as part of a team.
• Sales quota achievement ability and implementation of service sales strategy.
• Self‑starter with strong follow‑up skills and ability to make cold calls.
• Accurate numeric skills and proficiency with MS Office and internet.
• Experience with a CRM tool is a plus.

Compensation & Benefits

Hiring Salary Range: $53,000–$82,000 depending on education, experience, and skills. Competitive bonus plan tied to individual, group, and corporate performance. Full benefits package available.

Equal Opportunity Statement

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information about your equal opportunity and non‑discrimination rights, please visit the EEO is the Law page. If you are an individual with a disability and require an accommodation during the application process, please visit the provided link.