Role Overview
The Business Development Manager is responsible for driving growth and expanding strategic customer relationships across our full portfolio of products and services. The role focuses on building and strengthening partnerships with architects, engineers, and end‑users—serving as a trusted advisor who identifies opportunities, supports project development, and delivers solutions aligned with each stakeholder’s unique needs.
Key Responsibilities
- Account Management – Build and maintain strong relationships with architects, engineers, end‑users, and other fire‑protection stakeholders.
- Serve as a knowledgeable resource on fire suppression systems, industry standards, and application considerations.
- Strategic Planning – Develop account strategies that support project needs, compliance requirements, and long‑term system performance objectives.
- Align plans with customer priorities such as safety, code compliance, reliability, and operational continuity.
- Opportunity Identification – Identify upcoming projects, system upgrades, and design opportunities where fire suppression expertise can support stakeholder decision‑making.
- Provide guidance on appropriate suppression technologies based on risk profile and application.
- Customer Engagement – Ensure consistent, proactive communication with customers throughout project lifecycles.
- Provide technical support, documentation, and system insights to help customers meet code requirements and operational goals.
- Technical & Contract Coordination – Support discussions related to system specifications, scope clarification, and project documentation.
- Collaborate with internal teams to ensure technical accuracy and alignment with industry standards.
- Market & Code Awareness – Stay current on fire codes, regulatory changes, industry trends, and emerging suppression technologies.
- Share insights with internal stakeholders to support continuous improvement of products, services, and technical programs.
- Collaboration – Work cross‑functionally with engineering, operations, product management, and field teams to support successful project outcomes.
- Provide field feedback to improve system design, documentation, and customer support processes.
- Reporting & Project Tracking – Maintain accurate records of project activity, customer interactions, and future opportunities.
- Provide clear updates on workload, project status, and account priorities to leadership.
Qualifications
- Bachelor’s degree in Engineering, Business, Marketing, or a related field.
- 5+ years of experience in strategic account management, enterprise sales, or business development in the fire suppression industry.
- Strong understanding of sales methodologies and account planning.
- Demonstrated success in managing and expanding strategic accounts.
- Exceptional negotiation, communication, and presentation skills.
- Ability to travel 50%–75% of the time.
Preferred Skills
- Strong analytical and problem‑solving skills.
- Proficiency in CRM software (SalesForce).
- Ability to influence and collaborate with cross‑functional teams.
- Experience working in a fast‑paced, high‑growth environment.
Compensation & Benefits
Salary Range: $97,000 – $140,000 a year, commensurate with experience, skills, and market data. The position also includes a competitive sales incentive plan based on project volume and margin.
Benefits include a comprehensive package: 401(k), medical, dental, vision, paid vacation/holidays/sick time, company vehicle, tools, equipment, and safety training.
Equal Employment Opportunity
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or disability. If you are an individual with a disability and require accommodation during the application process, please let us know.