Life Safety and Security Officer

Planned Parenthood of Metropolitan Washington; Hillcrest Heights (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading organization in community health is seeking a Life Safety and Security Officer. The role entails ensuring the safety of employees, visitors, and property, alongside providing exceptional customer service. Key responsibilities include patrolling grounds, managing access control, responding to incidents, and maintaining order in the reception area. Applicants must have relevant experience in the security field and a strong customer service background.

Qualifications

• Minimum high school diploma or equivalent required.
• Minimum 3 years prior experience in security, law enforcement, or customer service required.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Patrol Health Center and grounds to detect possible security threats.
• Respond to incidents and write detailed incident reports.
• Monitor movement of visitors and enforce building policies.

Skills

Customer Service

Surveillance

Incident Reporting

Public Relations

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

Life Safety and Security Officer is charged with the protection of employees, visitors, contractors, patients and all properties of PPMW while providing high level customer service for all.

Requirements

• Periodically patrol Health Center and grounds to detect possible threats, unauthorized persons/vehicles, suspicious packages or damage to property
• Warmly greet all visitors; inform the relevant employee of their arrival; assist them to properly sign in on the EIO Board(Visitor Management System); issue them a Visitor Badge to wear for the duration of their visit; and ensure they are escorted/directed to the appropriate location
• Ensure all security access control procedures are strictly adhered to such as issuance of appropriate facility access badges for contractors and associates who forgot their badges, utilizing the Security Access Control System to verify identity and employment status
• Respond to any incidents that occur during shift, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
• Maintain constant surveillance of building and security cameras.
• Assist with building emergencies such as evacuations, fire alarms to ensure the safety of all.
• Ensure the reception area is kept orderly at all times.
• Write detailed and accurate incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Facilities and Security Supervisor).
• Monitor movement of visitors and assure all visitors entering the building are authorized to do so.
• Promote good public relations through courteous, helpful, and professional contact with PPMW employees and their guest.
• Enforce rules and policies of the building.
• Responsible for participating in all company and site required orientation and training programs.
• Conduct any security, customer service or support functions as directed by supervisor

Qualifications:

• Minimum high school diploma or equivalent required.
• Minimum 3 years prior experience in the security industry, law enforcement, military and customer service highly desirable.
• Valid driver’s license and the ability to provide own reliable transportation to get to/from work and other PPMW sites.
• Moderate knowledge of personal computers and Microsoft Office software desired.
• Must be able to lift 80lbs, and handle extensive walking, pushing, bending etc.