CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Model Risk Advisor, Senior. Join us and support CSAA IG in achieving our goals.
Your Role : The Model Risk Advisor, Senior will be responsible for promoting effective governance practices, assisting in the maintenance and adoption of the AI policies and standards framework, streamlining and optimizing governance processes, and identifying actionable insights to close compliance gaps. This role will play a key role in fostering collaboration, driving compliance, and continuously improving AI governance within the organization.
Key Responsibilities:
- Actively engage with the enterprise AI community to promote understanding and adoption of AI policies and standards framework, fostering a culture of responsible and ethical AI use.
- Identify, establish, and maintain an inventory of all models (statistical, machine learning, AI, GenAI) used within the organization.
- Establish clear ownership and assess risk ratings to models based on their complexity, regulatory compliance, impact, and usage.
- Partner with internal groups and/or vendors to maintain complete and accurate AI Model metadata.
- Continuously monitor model performance and ensure compliance with established policies.
- Oversee the validation/testing process, including defining the scope, assessing validation results, and communicating with stakeholders.
- Participate in AI Model Governance oversight processes, ensuring consistency to policies and standards through audits, peer reviews, and monitoring of KRIs.
- Design reporting and metrics frameworks for project management and executive-level reports to provide a strategic view of AI governance to key stakeholders.
- Identify opportunities for process improvement, automation, and optimization to enhance the efficiency and effectiveness of AI governance operations.
- Keep abreast with regulatory and Department of Insurance expectations and evolving regulations on AI Model risks.
- Develop and implement frameworks, processes, and controls for Model Risk Management.
- Engage in the development of policies, standards, and procedures and coordinate with partners through the approval process.
- Enable and promote awareness on AI Model governance policies and standards to the Model owners and Model developer community.
- Implement and monitor alignment to enterprise AI Model governance policies and standards.
- Develop controls to mitigate AI/Model risks, implementing, monitoring, and reporting.
- Identify and handle existing and emerging AI Model risks that stem from business activities.
- Support internal audits and coordinate with the Enterprise Risk Office in mitigating AI Model risks.
- Ensure risks associated with business activities are effectively identified, measured, monitored, reported, and controlled.
- Assist in conducting current assessments of AI Model Governance processes and tools and propose recommendations for improvements to peers, community, and the next level of leadership.
- Anticipate, analyze, and effectively resolve problems and issues; make recommendations and identify when and how to escalate problems to the appropriate level.
- Operate independently and with peers to execute AI Model Governance and Model Risk management practices and processes.
- Highlight recommendations around compliance to AI Model Governance solutions through design/governance reviews against internal policies and standards.
Required Experience, Education and Skills:
- Bachelor's degree in computer science, information management, data science, or a related field.
- Four years of work experience in Model governance, Model Risk Management, Audit, or information management can be substituted in lieu of a degree in addition to the minimum years of work experience.
- Six plus years of experience in Model risk management related practices, risk, and audit.
- Experience in deploying AI Model governance and Model Risk programs across a large enterprise.
- Demonstrated knowledge and understanding of AI governance principles, including ethical considerations, regulatory compliance (e.g., EU AI Act and AI Executive Order), and risk management frameworks (e.g., NIST framework).
- Strong understanding of bias testing and remediation for machine learning and generative AI models.
- General understanding of risk and compliance principles applied to AI Model Governance and data management solutions.
- Proven experience in AI ethics, governance, compliance, or related roles.
- Demonstrated ability to lead and influence change within complex organizational structures.
- Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.
What would make us excited about you?
- Certification in Model Risk Management.
- Knowledge of compliance monitoring and/or auditing principles.
- Knowledge of privacy, security, and AI Model governance standards.
- AI Model Governance policy, standard, controls establishment, enforcement, and monitoring.
- Capable of independently authoring and communicating technical and business information in a variety of formats and explaining complex and/or technical topics relating to AI Model governance.
- Strong written and verbal skills, including a demonstrated ability to translate sophisticated or technical information into concepts that are easily understood.
- Strong strategic, interpersonal, communication, and critical thinking skills required.
- Preferred: Hands-on experience with data management tools such as Collibra.
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
- Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
- Travels as needed for role, including divisional/team meetings and other in-person meetings.
- Fulfills business needs, which may include investing extra time, helping other teams, etc.
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!