Life Coach

Goodwill Industries of the Chesapeake, Inc. (Baltimore, MD); Baltimore (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Goodwill Industries of the Chesapeake, Inc. is seeking a Life Coach to support participants in overcoming barriers to employment in Baltimore, MD.

This full-time, on-site role involves conducting coaching sessions, developing action plans, and connecting participants with internal programs and community resources. You will collaborate with case managers and job placement staff, track progress, maintain documentation, and facilitate group workshops while promoting an inclusive, trauma-informed

Qualifications

• Demonstrated coaching or case-management experience.
• Strong goal-setting and accountability skills.
• Excellent communication and active listening abilities.
• Organizational skills and documentation experience.
• Knowledge of workforce development and social services.

Responsibilities

• Conduct one-on-one coaching sessions with participants.
• Develop individualized action plans with participants.
• Coordinate referrals to internal programs and community resources.
• Track participant progress and maintain accurate documentation.
• Facilitate group workshops and collaborate with multidisciplinary teams.
• Provide ongoing encouragement and promote an inclusive, trauma-informed environment.

Skills

Coaching

Counseling

Goal setting

Accountability

Communication

Active listening

Documentation

Collaboration

Empathy

Education

High school diploma or equivalent

Associate degree in social work or related field

Bachelor’s degree in social work, psychology, human services, or related field

Tools

Basic computer applications

Job description

Company Description

Goodwill Industries of the Chesapeake, Inc. creates employment opportunities by generating revenue through the sale of donated goods. The organization provides job training, placement services, and community-based programs to help individuals secure and retain meaningful work. Services are offered to adults and youth who may have disabilities, criminal backgrounds, limited education, or little job experience. Goodwill focuses on supporting people who face employment challenges, helping them build skills, confidence, and pathways to self-sufficiency.

Role Description

The Life Coach is a full-time, on-site role based in Baltimore, MD, two blocks north of the Inner Harbor. The Life Coach is responsible for supporting participants in overcoming barriers to employment and personal stability. This role includes conducting one-on-one coaching sessions, developing individualized action plans, and helping participants set and achieve realistic life and career goals. The Life Coach will coordinate referrals to internal programs and community resources, track participant progress, and maintain accurate documentation in accordance with organizational and regulatory standards. Daily tasks also include facilitating group workshops, collaborating with case managers and job placement staff, and providing ongoing encouragement and accountability. The Life Coach is expected to build trusted relationships with participants while upholding professional boundaries and promoting an inclusive, trauma-informed environment.

Qualifications

• Demonstrated ability in coaching, counseling, or case management, with strong skills in goal-setting, accountability, and motivational support.


• Solid communication and interpersonal skills, including active listening, conflict resolution, and the ability to work effectively with diverse populations.


• Organizational and documentation skills, with experience maintaining records, tracking outcomes, and using basic computer applications.


• Knowledge of workforce development, community resources, and social services that support individuals with barriers to employment.


• Experience working with adults and youth who may have disabilities, justice involvement, limited education, or unstable employment histories.


• Ability to work on-site in Baltimore, MD, collaborate within multidisciplinary teams, and adapt to changing program needs.


• High school diploma or equivalent required; an associate or bachelor’s degree in social work, psychology, human services, or a related field is preferred.


• Relevant certifications or training in coaching, trauma-informed care, or behavioral health are a plus.