Life Care Manager

Alder; Norwalk (CT); On-site; USD 103,320 - 110,208; Full time

Benefits offered by this job

Flexible work schedules

Hybrid work opportunities

Health insurance

Professional development support

Job summary

Alder in Norwalk, Connecticut, is seeking an Aging Life Care Professional to provide direction and hands-on support for older adults. The role involves comprehensive assessments, care planning, and coordinating services with families and care teams.

Local travel to client appointments is required; occasional remote work or at the Mamaroneck, NY office may be possible. The ideal candidate has deep experience in aging and care management, strong problem-solving, and excellent communication.

Qualifications

• Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or related field.
• 3-5 years’ experience working with older adults and families.
• Excellent clinical skills; knowledge of family dynamics and family systems.
• Highly organized; manage fee-for-service caseload effectively.
• Outstanding interpersonal and communication skills.
• Ability to drive with access to a vehicle.
• ALCA membership and certification as required by ALCA.

Responsibilities

• Assess clients comprehensively across functional, cognitive, medical, social, and emotional needs.
• Assist clients and care teams with aging, disability, services, and long-term care planning decisions.
• Create goal-oriented care plans to address concerns.
• Respond quickly to emergencies and high-risk situations.
• Present recommendations to clients and care teams for joint decision-making.
• Implement and update care plans; adjust goals as needed.
• Coordinate care, arrange services, and make referrals.
• Facilitate communication between client and care team; advocate for client.

Education

Advanced degree / Licensure

Job description

Life Care Manager

Alder Norwalk, Connecticut, United States

About this position

For over 30 years, Alder has been a trusted guide for more than 5,000 families across the Northeast, helping them navigate the aging journey with compassion, clarity, and expert care. Our life care managers are seasoned social workers and nurses, providing both strategic direction and hands‑on support, from coordinating medical care and assessing home safety to attending appointments and facilitating meaningful family conversations.

Deeply rooted in the community, we leverage a broad professional network to connect families with trusted resources and foster collaboration across disciplines. Whether offering occasional consultations or urgent crisis support, we tailor our involvement to meet each individual’s unique needs. At the heart of our work is a simple goal: to help families approach the practical and emotional aspects of aging with confidence.

Job Title: Aging Life Care Professional

Location: Lower Fairfield County

Job Type: Full-Time

This role is ideal for a professional with deep experience in aging and care management, who is passionate about advocating for older adults. The ideal candidate is dedicated to excellence, enjoys working with seniors, and brings optimism and creative problem‑solving to help clients thrive. This client‑facing, field‑based role requires flexible hours and local travel for client appointments. When not with clients, work is done from our Mamaroneck, NY office or remotely.

Responsibilities

• Conducts comprehensive assessments of clients; functional, cognitive, medical, social, and emotional needs, evaluating their health, emotional state, finances, and legal needs. Identify actual and potential concerns.
• Assists clients and their care team with decisions on aging, disability, services, and long‑term care planning.
• Creates goal‑oriented care plans to address concerns.
• Responds quickly to emergencies and high‑risk situations.
• Presents recommendations to the client and care team, involving all relevant parties in decision‑making.
• Implements and maintains the care plan, addressing obstacles and updating goals as needed.
• Performs periodic reassessments to ensure the care plan meets goals and adjusts based on feedback.
• Coordinates care, arranges services, and makes referrals for clients.
• Facilitates communication between the client and care team, advocates for the client, and coordinates care across doctors and specialists into a seamless plan. Provides ongoing coordination for some clients.
• Guides families from crisis to proactive planning for transitions or medical changes.
• Navigates complex family dynamics while empowering older adults and their care team.
• Competes documentation promptly per Honora’s Service Level agreements.
• Follows client lifecycle processes and improves workflows.
• Proactively expands skills, stays updated on elder care trends, and understands Honora’s services and client needs.
• Demonstrates strong attention to detail, resourcefulness, organization, and professionalism.
• Multi‑tasks, takes initiative, and thrives in a fast‑paced, entrepreneurial team.
• Demonstrates strong verbal and written communication skills in English.

Qualifications

• Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or a related field.
• 3‑5 years’ experience working with older adults and families.
• Excellent clinical skills; knowledge of family dynamics and family systems.
• Highly organized, ability to work in non‑traditional, highly professional work environment, and manage fee‑for‑service caseload effectively.
• Outstanding interpersonal and communication skills.
• Knowledge and comfort using electronics including a “smart phone”, laptop/desktop computer.
• Ability to drive with access to a vehicle.
• Obtain and/or maintain membership in the Aging Life Care Association (ALCA).
• Obtain and maintain certification as required by ALCA.

Why Work at Alder?

At Alder, we value our team as our greatest asset. We offer a supportive, mission‑driven work environment where your contributions make a meaningful impact every day.

Our comprehensive benefits and employee perks include:

• Competitive compensation
• Flexible work schedules and hybrid work opportunities
• Health, dental, and vision insurance
• Professional development support and continuing education reimbursement
• A collaborative, inclusive culture focused on employee well‑being and growth

Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community!

Salary Information

$75 – $80 Hourly Wage

In accordance with the Pay Transparency Act, the expected pay range for this position is $75–$80 hourly. Actual compensation may vary based on factors such as licensure, years of experience, and other relevant qualifications.