Life & Annuities Transformation Leader (AI & Agentic AI)

Cognizant Technology Solutions Corporation

Charlotte (NC)

On-site

USD 180,000 - 280,000

Full time

2 days ago

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Job summary

Cognizant Technology Solutions Corporation is seeking a Senior Manager with deep Life & Annuities domain expertise to lead business transformation initiatives. The role focuses on optimizing operations and driving adoption of AI-powered and autonomous agent-based solutions across the insurance value chain.

The ideal candidate brings 10–12 years in Life & Annuities, strong process knowledge, and 1–2 years of AI-led transformation experience.

Qualifications

10–12 years of Life & Annuities insurance experience.
Strong knowledge of policy administration, underwriting, claims, and servicing.
1–2 years leading AI, Generative AI, and Agentic AI transformations.
Experience identifying and implementing AI-driven process improvements.
Excellent consulting, stakeholder management, and transformation leadership.
Experience with insurance platforms and digital transformation programs.
Strong analytical, problem-solving, and communication skills.
Experience leading cross-functional and global teams.
Willing to travel up to 25% as project needs require.

Responsibilities

Lead business transformation initiatives across Life & Annuities operations.
Drive process optimization and operational excellence using AI and Agentic AI solutions.
Assess and redesign end-to-end processes across policy administration, underwriting, claims, new business, and customer servicing.
Collaborate with business leaders, product owners, and technology teams to define transformation roadmaps.
Identify and implement AI use cases, including intelligent assistants, workflow automation, decision support, and autonomous agents.
Support platform modernization initiatives involving policy administration and core insurance systems.
Lead stakeholder management, change management, and adoption activities.
Develop business cases, operating models, process maps, and transformation strategies.
Ensure regulatory compliance, risk management, and governance requirements are built into transformation programs.
Mentor consulting teams and provide thought leadership to clients.