AI Transformation Leader: Advisor & Client Experience

Guardian Life Insurance; New York (NY); On-site; USD 132,000 - 218,000; Full time

Job summary

Guardian Life Insurance is seeking an AI Transformation & Experience Lead for Client Solutions & Wealth Management to act as an internal consultant and trusted advisor. You will transform how advisors and client-facing teams work through AI, automation, and emerging technologies, delivering measurable commercial and experience improvements.

You will design transformation strategies, build scalable AI solutions, redesign workflows, and drive adoption across multiple business areas while ensuring

Qualifications

• Experience translating AI capabilities into business value.
• Experience with AI tools and capabilities and implementation track‑record.
• Deep Wealth Management knowledge and advisor/client workflows.

Responsibilities

• Advise business leaders on high‑value opportunities to apply AI, automation, and emerging technologies across advisor and client‑facing teams.
• Develop transformation strategies and roadmaps that connect AI capabilities to measurable commercial and experience outcomes.
• Design and scale AI‑enabled solutions and redesigned workflows that improve productivity, business effectiveness, advisor experience, client experience, and growth.
• Lead implementation and adoption across Wealth Management, Client Solutions, and Enterprise AI teams.
• Ensure solutions align with regulatory, risk, compliance, and governance requirements.

Job description

Guardian Life Insurance is seeking an AI Transformation & Experience Lead for Client Solutions & Wealth Management to act as an internal consultant and trusted advisor. You will transform how advisors and client-facing teams work through AI, automation, and emerging technologies, delivering measurable commercial and experience improvements.

You will design transformation strategies, build scalable AI solutions, redesign workflows, and drive adoption across multiple business areas while ensuring