Lien Resolution Specialist

The Ward Law Group, PL; Miami (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Medical, dental & vision insurance

401(k) Retirement Plan

Life Insurance

Short/Long-term disability

Tuition Assistance

Paid time off & holidays

Job summary

The Ward Law Group seeks an experienced professional to manage plaintiff personal injury reductions, including hospital lien and medical balance negotiations. You will verify balances, gather documentation, and coordinate with providers to secure written settlements.

As a bilingual English/Spanish specialist, you will handle high-volume caseloads, maintain detailed notes in Litify, and keep clients informed of progress while collaborating with attorneys to finalize settlements.

Qualifications

• Two years of hands-on plaintiff personal injury reductions experience.
• Experience negotiating hospital and medical provider balances.
• Experience independently managing reductions from balance verification to closing coordination.
• Bilingual English and Spanish with strong negotiation and client communication skills.

Responsibilities

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

Skills

Bilingual EN/ES

Negotiation skills

Client communication

Litify

Tools

Litify

Job description

Company Description

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, Our Mission Is Simple

Changing Lives. One Client at a Time

Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.

Our Core Values

• Faith – We act with integrity, honesty, and purpose in everything we do.
• Accountability – We take ownership of our work, our commitments, and the results we deliver.
• Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.
• Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.
• Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.
• Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.
• Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.

Job Description

Put your negotiation skills to work helping injured clients keep more of their settlement.

What You’ll Do

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

What You Bring

• At least two years of hands-on plaintiff personal injury reductions experience.
• Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results.
• Experience independently managing reductions from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong negotiation and client communication skills.
• Ability to manage a high-volume caseload using legal case management software; Litify experience preferred.

Qualifications

• Bilingual English and Spanish.
• Experience negotiating hospital and provider reductions.
• Experience preparing closing statements and settlement disbursements.
• Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices.

Location

This position is open to work at our office 5 days a week.

• Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016
• Position Type: Full Time (8:30 AM - 5 PM EST)

Compensation & Benefits

• Competitive salary commensurate with experience
• Professional development and continuing education support
• Collaborative, growth-oriented team environment
• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Paid time off and paid holidays

Join Our Team

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.

At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.