Licensing Support Specialist

Sports Careers; New Jersey; On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Pre-tax accounts

Flexible PTO

Professional development

Job summary

BetMGM is seeking a Licensing Support Specialist in Jersey City, NJ to manage the licensing program and ensure regulatory compliance across states. You will collaborate with multiple departments to support license applications, renewals, and tracking.

The role requires handling sensitive data, coordinating fingerprinting and forms, and maintaining strict data confidentiality in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent relevant experience is required.
• Excellent customer service skills are essential.
• Strong interpersonal and communication skills are required.
• Highly organized with meticulous attention to detail is expected.

Responsibilities

• Monitor, maintain, and continually develop occupational and vendor license tracking program.
• Assist with completion and submission of licensing applications and renewals.
• Coordinate employee licensing for BetMGM launches in new and existing states.
• Review licensing and reporting requirements in controls and regulations.
• Handle fingerprinting appointments, forms, and fee tracking with regulators.
• Maintain confidential company and personal data.
• Other duties as requested by supervisor.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Highly organized

Fast-paced environment

Education

Bachelor’s degree or equivalent relevant experience

Job description

Discover What’s Possible At BetMGM

The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.

Benefits

As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

The Opportunity

It is the responsibility of the Licensing Support Specialist to assist with the administration and continued development of BetMGM’s licensing program. The position will interact with employees from various departments to ensure the company is fully compliant with regulatory licensing obligations.

Location: Jersey City, New Jersey

Responsibilities

• Monitor, maintain, and continually develop occupational and vendor license tracking program
• Assist with various aspects of occupational licensing process: completion and submission of application forms, updates to information, renewals etc.
• Coordinate employee licensing procedure for BetMGM launch in new and existing states
• Review licensing and reporting requirements in controls and regulations
• Responsible for administrative tasks such as coordinating fingerprinting appointments, submitting various forms of license applications and tracking schedule of fees due to regulatory bodies
• Maintain confidential company and personal data
• Other job-related duties as requested

Essential Functions

• Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

• Bachelor’s degree or equivalent relevant experience
• Ability to work in a fast-paced and stressful environment, maintaining a proper mental attitude to deal effectively with management, employees, regulatory agencies and professional advisors
• Excellent customer service skills
• Interpersonal skills to effectively communicate with all business contacts
• Highly organized with superior attention to detail
• Strong written and verbal communication skills
• Paralegal or legal assistance experience is a plus
• Previous experience in a highly regulated environment (gaming industry preferred)

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Compensation

The pay range for this position is as follows:

52,600.00--70,200.00

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.