Licensing Specialist

Sevaro Health, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Sevaro Health, Inc. is seeking a Licensing Specialist to autonomously manage provider records, licensing verifications, and credentialing workflows from a remote location. You will support FCVS processes, state licensure, DEAs, and fingerprinting coordination with boards and providers.

The role requires 2–3+ years in a similar licensing/records role, strong confidentiality, and excellent communication. Join a distributed MSS team delivering tele-neurology solutions globally.

Qualifications

• High school diploma or GED required.
• 2–3+ years of experience in a similar licensing/records role.
• Ability to maintain strict confidentiality.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Excel and Word; comfortable with remote work.

Responsibilities

• Maintain and update electronic provider records accurately.
• Support with verifications and documentation for licensing.
• Assist with primary source verification and FCVS processes.
• Coordinate state licensure, DEA/CSR, fingerprinting where needed.
• Communicate with providers, boards, and agencies via phone/email.
• Assist in audits and education sessions as required.

Skills

Confidentiality

Organizational skills

Written & verbal communication

Remote work capability

Education

High School diploma/GED

Tools

Microsoft Office (Excel & Word)

Job description

Title: Licensing Specialist

Reporting to: Director of Medical Staff Services

Location: 100% Remote

About Sevaro

Sevaro is a leading tele-neurology company that focuses on delivering innovative healthcare solutions to patients across the globe. We are currently seeking a highly skilled and experienced Licensing Speciliast to join our Medical Staff Services team. This is a remote position offering the flexibility to work from anywhere. As the Licensing Specialist for Sevaro Health, you will play a crucial role in the Medical Staff Services Department at Sevaro. Your responsibilities will encompass various tasks to ensure efficient operations.

The following key duties are integral to the position:

Internal Records Management & Communications

• Ensure electronic provider records are being maintained and updated timely, accurately, and regularly to reflect any changes in provider status or credentials.
• Support the team in obtaining additional documentation and verifications as needed, ensuring all records comply with internal and external standards.
• Ensure MSS Department processes are being followed regarding the storing, submission, and information sharing of all obtained, completed, confirmed, and created documentation.
• Ensure current statuses and information is being documented/displayed in the appropriate areas timely

Licensing Specialist Duties

• Assist in creating abbreviated CVs for licensing and privileging needs as needed.
• Complete and/or request FCVS profiles for assigned providers while they are in the primary source verification process and for licensure as needed.
• Identify and ensure timely and efficient applications for IMLC LOQ's as available.
• Register providers for online or live courses, certifications, and recertifications, as required by the specific state(s), and facilitate / track their progress to ensure timely completion.
• Support supervising physician requests and protocol agreements, ensuring all documentation is thorough and compliant.
• Complete / facilitate completion, pending provider, from start to finish initial applications for and renewal of DEAs (Drug Enforcement Administration) and CSRs (Controlled Substance Registrations) upon direction.
• Complete / facilitate completion, pending provider, from start to finish applications for obtaining and renewing State Licensure upon direction, providing guidance on process and requirements as appropriate.
• Complete registration and coordinate scheduling of providers fingerprinting as necessary, for state licenses.
• Perform regular follow-up, as necessary, via telephone, email, and other available and necessary means of communication with both providers, state licensing boards, and other agencies.
• Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed.
• Have the ability to print necessary documentation and drop off at shipping location(s) as needed.

Other Duties

• Perform other job-related duties as required, adapting to new challenges and responsibilities as they arise.
• Assist in audits and other administrative tasks assigned by management
• Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed.

Qualifications:

• High school diploma/GED.
• At least 2-3+ years of professional experience in a similar role.
• Ability to maintain a high level of confidentiality.
• Strong organizational skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Professional written and verbal communication and interpersonal skills required.
• Ability to work efficiently in a remote environment; highly engaged and proactive, results-driven attitude.

Equal Opportunity Provider

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.