Licensing Specialist

Public Health, Department of; College Park (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

13 paid holidays

Vacation and sick leave

Dental

Vision

Retirement plan (ERS GSEPS)

Deferred compensation

Job summary

The Department of Public Health in Georgia seeks a Licensing Specialist to monitor, process, and manage EMS license applications. You will provide support and customer service to EMS applicants statewide, handling licensing workflows and data accuracy.

Under supervision, you will verify backgrounds, ensure regulatory compliance, and prepare ad-hoc and required reports. The role emphasizes privacy, training, and collaboration with licensing teams.

Qualifications

• Bachelor's degree in a related field from an accredited college or university.
• Three (3) years of related experience; or seven (7) years; some positions may require licensure.
• Experience with EMS licensing processes and state licensing practices.

Responsibilities

• Processes and issues EMS license applications according to Department guidelines.
• Reviews criminal background reports and verifies immigration status for applicants.
• Maintains compliance with background checks with GBI/FBI requirements.
• Provides customer service and support to EMS applicants and prepares reports.

Skills

Ability to work with limited supervise

Licensing software knowledge

EMS licensing understanding

Microsoft Office Suite proficiency

Education

Bachelor's degree in a related field

Tools

Licensing software

Computer software applications

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Licensing Specialist

Agency: Department of Public Health

Job Requisition ID: JR0000005352

Shift: Day (United States of America)

Compensation Details: $41,569.83 - $54,428.52

Job Description

Under limited to broad supervision, the Licensing Specialist monitors, processes, and manages the submission of Emergency Medical Service (EMS) license applications. Provides support, customer service and license processing to EMS applicants within the state.

Essential Duties and Responsibilities

• Processes and issues EMS license applications according to Department guidelines.
• Processes licensee applications according to Department guidelines
• Receives and reviews criminal background reports.
• Prepare and process out of state verification and applicable forms.
• Verify immigration status and U.S. citizenship for EMS applicants.
• Maintain Department compliance with GBI/FBI for criminal background checks
• Provide customer service and support to EMS applicants.
• Provide records for open record requests.
• Assist with ensuring regulatory compliance in the overall operations, monitoring and evaluation of EMS agencies and medics for adherence to DPH rules and regulations, EMS Procedures, and guidelines.
• Successfully completes any and all department required training and any and all training required for the handling and security of criminal background information.
• Prepare any and all required reports requested.
• Develop any and all ad-hoc reports, as necessary.
• Assists Department with manuals, policies, procedures and licensing applications for EMS licensees.
• Understands and ensures privacy law and standards.
• Assist with updates, scheduling and monitoring of Department communication platforms.
• Assists in the state’s emergency preparedness and response to natural and manmade disasters and public health emergencies.
• All other duties, as assigned.

Skills

• Ability to work with limited supervision.
• Working knowledge of computer applications for licensing.
• Working knowledge of the general principles and practices of state licensing.
• Working knowledge of EMS System in Georgia Proficient in Microsoft Office Suite

Preferred Qualifications

• Knowledge of Georgia's EMS systems
• Knowledge of EMS Rules and Regulations
• Experience and knowledge in healthcare licensing
• Experience and knowledge in licensing software and computer software applications

Additional Information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well‑being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15‑minute breaks or one 30‑minute break.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid.

DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre‑employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email [e-mail].

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees

• competitive salary
• flexible schedule
• training opportunities
• health insurance
• employee retirement plan (ERS GSEPS)
• deferred compensation
• 13 paid holidays
• vacation and sick leave
• paid parental leave
• dental
• vision
• long‑term care
• life insurance

Standard Benefits for Part‑Time Employees

• Georgia Defined Contribution Plan
• paid parental leave

Minimum Qualifications

Bachelor's degree in a related field from an accredited college or university and three (3) years of experience performing work related to area of assignment; or seven (7) years of experience performing work related to area of assignment; or one (1) year of experience at the lower-level Healthcare Prgm Consultant 1 (HCP090) or position equivalent. Note: Some positions may require licensure.

Minimum Qualifications

Bachelor's degree in a related field from an accredited college or university and three (3) years of experience performing work related to area of assignment; or seven (7) years of experience performing work related to area of assignment; or one (1) year of experience at the lower level Healthcare Prgm Consultant 1 (HCP090) or position equivalent. Note: Some positions may require licensure.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.