Licensing Services Associate — Applications & Payments

New York State Department of State; City of Albany (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

The New York State Department of State seeks a Licensing Services Clerk in the Division of Licensing Services to support the licensing process. You will review and process applications, verify documents, and assist applicants by mail, email, or phone.

This role emphasizes accuracy in payments and reports, communication with licensees, and collaboration with colleagues to ensure timely, compliant service.

Qualifications

• There are no minimum education or experience requirements.

Responsibilities

• Review and process applications submitted to the Department of State, Division of Licensing Services for complete information and verify that required documents are present.
• Review experience, education and exam documents.
• Handle payments, refund requests and verify accuracy of financial reports.
• Correspond and assist applicants and licensees via mail, email or telephone.

Job description

The New York State Department of State seeks a Licensing Services Clerk in the Division of Licensing Services to support the licensing process. You will review and process applications, verify documents, and assist applicants by mail, email, or phone.

This role emphasizes accuracy in payments and reports, communication with licensees, and collaboration with colleagues to ensure timely, compliant service.