Licensing Examiner II — Public Licensing & Service Specialist

State of Alaska; Juneau (AK); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid telework after probation

Competitive retirement plan

Paid holidays and health coverage

Job summary

The State of Alaska is seeking a Licensing Examiner 2 in Juneau for the Division of Corporations, Business and Professional Licensing. The role handles licensing processes, manages files, and serves as a primary contact for applicants and licensees.

The position emphasizes accuracy, regulatory knowledge, and customer-focused service, with potential hybrid telework after the probationary period. Training will precede remote options, within a busy, public-facing environment.

Qualifications

• Experience interpreting licensing requirements and regulations.
• Ability to manage license applications and related documentation.
• Strong communication with licensees and board staff.
• Commitment to accuracy and compliance with standards.

Responsibilities

• Manage applicant files in multiple formats and use the licensing database.
• Communicate with licensees verbally and in writing.
• Assist the board's lead staff with board-related tasks as needed.
• Serve as a primary contact for the public and applicants.

Skills

Interpersonal Skills

Self-Managed Attention to Detail

Customer Service

Flexibility

Oral and Written Communication

Education

Education/Experience equivalent

Job description

The State of Alaska is seeking a Licensing Examiner 2 in Juneau for the Division of Corporations, Business and Professional Licensing. The role handles licensing processes, manages files, and serves as a primary contact for applicants and licensees.

The position emphasizes accuracy, regulatory knowledge, and customer-focused service, with potential hybrid telework after the probationary period. Training will precede remote options, within a busy, public-facing environment.