Licensing Coordinator I

Integrity; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Holidays

Paid Time Off (PTO)

Community Service PTO

Life Insurance

Short-Term and Long-Term Disability coverage

Job summary

Integrity is seeking a Licensing Coordinator in Dallas, TX to provide essential support for processing contracts and licenses for agent appointments. Responsibilities include ensuring the accuracy of submissions and delivering excellent customer service regarding document inquiries.

The ideal candidate will hold a high school diploma, possess good communication skills, and have basic computer proficiency. Benefits include medical insurance, a 401(k) plan, and PTO.

Qualifications

• Prior experience in a similar role preferred.
• 0–2 years of relevant experience required.
• Ability to follow written and verbal instructions accurately.

Responsibilities

• Process contracts and licensing for agent appointments.
• Compile and verify data accuracy before entry.
• Provide knowledgeable customer service regarding document status.

Skills

Oral communication skills

Written communication skills

Time-management

Organizational abilities

Basic computer navigation

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Adobe software

Job description

Licensing Coordinator – PHP Agency

Fountain Place – Downtown Dallas, TX. This fully onsite role runs Monday through Friday, 8:00 a.m.–5:00 p.m.

Job Summary

The Licensing Coordinator will provide high-level support for customers, reviewing, filing, and submitting contracts, licenses, and applications, ensuring accurate and timely processing of agent appointments.

Responsibilities

• Process contracts and licensing for agent appointments with carriers, ensuring accuracy and timeliness.
• Compile and verify data accuracy before entry.
• Take necessary actions to ensure submitted data is complete and correct.
• Record completed work, transmit data into the database, and route or file documents.
• Provide knowledgeable customer service, responding to inquiries about document status and resolving inconsistencies.
• Follow proper processes for timely document turnaround and follow‑up.
• Process updates, changes, and additions to agreements, licenses, and commission schedules.
• Assist with new carrier and new agent onboarding.
• Complete special projects such as software testing or implementation.
• Perform other duties as assigned.

Experience & Skills

• High school diploma or GED; prior experience preferred.
• 0–2 years of relevant experience.
• Strong oral and written communication skills.
• Ability to follow written and verbal instructions accurately.
• Competency in basic computer navigation and common applications (email, word processing, spreadsheets, internet, Adobe software).
• Excellent time‑management, planning, and organizational abilities.
• Adaptable to changing business operations; works well independently and in teams.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• Paid Time Off (PTO)
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short‑Term and Long‑Term Disability coverage

Equal Opportunity Employer Statement

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.